Senior Specialist Facility Operations

Purpose & Overall Relevance for the Organization:
Workplaces is responsible for the active management of the Global Real Estate Portfolio including leases and transactions of all the properties, all design, construction and operations for offices, showrooms, Retail and DC’s for adidas. 
The focus is on the coordination and control of the assigned service area according to the task matrix of the Amsterdam Workplace Management team, to achieve the highest level of customer satisfaction.


Key Responsibilities: 

  • Ensuring high quality and continuous optimization of processes in the assigned service area as an important service for the employees of adidas in Amsterdam.
  • Ensuring smooth operations while considering business and safety-related objectives.
  • Organization, monitoring, and control of operational processes considering economic aspects.
  • Control, coordination, documentation and administrative support for the provision of external services.
  • Control of the external provider of the assigned service area, considering economic aspects
    • Clarification of interfaces and responsibilities 
    • Creation and review of SLA (Service Level Agreement) for the task or responsibility area to control and optimize internal and external service provision.
    • Technical support in the conclusion of service and service level agreements.
    • Ensuring high quality, optimization and legal security of the commissioned services.
    • Document meeting minutes to ensure accountability and follow-up.
  • Contact person for service-relevant technical issues. 
  • Technical support for internal departments for their process optimization in the assigned specialist area. 
  • Commercial facility management in the area of activity - obtaining and comparing quotations, creating purchase orders and posting incoming goods in the ERP system.
  • Tracking the budget and assisting with budget planning for the area of activity. 
  • Ensure required documentation in accordance with applicable law.
  • Interface between adidas and external service providers. Internal and external communication with customers, authorities, service providers and suppliers.
  • Manage the IMS reporting for Corporate (AMS) and Retail (Benelux)
  • Data entry, organize relevant documentation in accordance with applicable law.
  • Coordinate the follow up from IMS an RI&E audits.
  • Manage internal communication channels such as SharePoint and Viva Engage.
  • Coordinate (team) and assist events for internal departments.
  • Project management 

Key Relationships: 

  • adidas employees 
  • External suppliers
  • Workplaces Team


Knowledge, Skills and Abilities: 

  • Independent, committed and process-oriented way of working.
  • Confident and friendly appearance
  • Team player
  • Profound technical knowledge in the specialist area 
  • Excellent Dutch and English language skills
  • Good MS-Office skills
  • IMS & RI&E knowledge 


Requisite Education and Experience / Minimum Qualifications: 

  • Completed vocational training, preferably in the specialist field. 
  • Additional qualifications/certificates relevant to the subject matter  
  • 3+ years of professional experience in the respective field

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Senior Specialist Facility Operations

Brand:  adidas
Location:  Amsterdam
TEAM:  Facilities & Services
State:  NH
Country/Region:  NL
Contract Type:  Full time
Number:  511176
Date:  Jun 12, 2024