Assistant Manager, Planning Accessories & Gears


  • Support the Planning Manager by continuously enhancing key performance indicators to ensure that products are delivered according to (or exceeding) customer expectations and with the best possible LO and factory performance.  Play a lead role in facilitating continuous process improvement requests on adidas planning tools (ESC, IB, SIM, Cogno, etc...) to increase overall LO and factory efficiency and enhance overall performance. Leads a customer service focused planning team in the source country based on the company mission and values
  • Work with Global Planning A&G, T1, Forwarders, Trading & Logistics, and all other departments to continually improve the quality of communication (in regards to order confirmation, production and shipping arrangement) and provide efficient and effective solutions to the changing demands from the customers.
  • Work closely with team members on continuous improvement tools to ensure: (1) all sourced products are planned and delivered according to customer demands; (2) overall planning process, priorities, policies, and standards are executed with the Voice of the Customer in mind; (3) factory relationship is maintained; and (4) services level and skills are continuously upgraded.
  • Play a lead role in representing LO/factory to Global Project Leaders/System Champions on planning systems and projects (ESC, DPOC, FCA, Split PO, etc..) from initial planning to rollout.  Responsibilities include but not limited to (1) collect and communicate business users feedback into the project planning stage, (2) participate in pilot/simulation, (3) provide training and transfer knowledge to the LO/factory, once project phase is concluded.


Key Responsibilities:


  • Balance customer requests and factory constraints by managing expectations from both sides to ensure a higher success rate on global or self-initiated projects.
  • Be fully aware of factors likely to impact LO/factory stakeholders' buy-in of the assigned projects and work with the Planning Manager to on communication plan to get proper support.
  • Collaborate closely with all departments to ensure all cross functional objectives are executed to meet and exceed customer targets, while balancing customer expectation in regards to quality, delivery and cost.
  • Continually drive planning process improvement.  Challenge existing none value added work flow and processes to manage daily job responsibilities efficiently and effectively.
  • Build loyal, mutually beneficial relationship with factories (and other stakeholders) through collaboration and teamwork based on confirmed standards and an understanding of the production complexity drivers within each factory and the adidas product.
  • Coach and train direct reports and factory staff in all aspects of the planning procedures and processes.  Actively take part in developing direct reports' personal and technical skills. Identifies monthly / seasonal factory capacity requirements based on customer demands and proactively provides input in sourcing decisions 
  • Coaches and leads a team effort to ensure all orders are planned and confirmed according to customer request dates.
  • Closely communicates and collaborates with factories to ensure accuracy of reported completion dates to customers.
  • Identifies potential performance issues, reports back discrepancies to country management and suggests solutions.
  • Communicates to Global planning any significant problems in meeting confirmed shipment dates and ensures that the integrity of established priorities is maintained.
  • Works closely with functional areas in HQ, communicates & ensures all departments and functional areas collaborate together to achieve adidas overall objectives.
  • Manages customized SLP projects and provides solutions to supply chain issues
  • Customer Service Responds to SCS/SCI questions with reliable quality and in time information (latest within 24 hours).
  • Liaises with SCS/SCI, factories and forwarder agents to ensure services are continuously upgraded and satisfactorily delivered.
  • Works with Global Planning, factories and SCS/SCI to continually improve order information and react to changing demands of the market place. (SHAS etc.).
  • Gets actively involved with key product and service issues and uses a high sense of urgency to resolve them.


Shipping and documentation

  • Works closely with factories, forwarder and transportation department ensuring shipments are expedited in a timely manner and procedures correctly followed.
  • Ensures factories are constantly informed of documentation needs (labelling, invoicing, customs etc.) and that these are accurately implemented.



  • Ensures that team has the resources available to meet and exceed customer
  • Creates a spirit of continues improvement within the team and encourages challenging of existing standards and policies
  • Trains and coaches personal ensuring that skill levels are raised, accountabilities are clearly defined and career development opportunities are provided.


Requisite Education and Experience / Minimum Qualifications: 

  1. Fluent verbal and written English.
  2. Good knowledge of Acc. & Gear products.
  3. Good management skill, lean concept is a plus.
  4. Good IT-/EDP-skills.
  5. Good communication skill (both English and Chinese). BULATS level 3 or equivalent.
  6. At least 5 years of working experience in sourcing/planning.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Assistant Manager, Planning Accessories & Gears

Brand:  adidas
Location:  Ho Chi Minh City
TEAM:  Sourcing
State:  65
Country/Region:  VN
Contract Type:  Full time
Number:  226590