Assistant Manager Membership Digital Analytics

Purpose & Overall Relevance for the Organization:

  • Responsible for conceptualizing an overall analytics and reporting plan for adidas China CRM
  • Analyse registration behaviour, social interactions, transaction offline and online for identifying consumer affinities and enabling consumer specific communication
  • Cognoscente or curious about the latest trends/best practices in data mining, consumer retention, etc
  • Making consumer data easy to assimilate for cross – functional partners, enabling more avenues to understand the adidas end consumer
  • Make A/B testing an important component of all campaigns

 

Key Responsibilities:

Insights

  • Data conscience of the team
  • Set up framework to regularly share insights with channel partners
  • Keeper of all KPI’s tracking and reporting including membership sales and organic revenue impact from membership

 

Modelling

  • Clustering
  • Next Best Buy
  • Next purchase period
  • Category Lover score, scoring card
  • Other models to continuously improve our predictive capabilities

 

Reporting

  • Own all consumer centered reports across Own Retail, Franchise and eCommerce (TMALL, adidas.com)
  • Monthly, bi-weekly reports as per aligned cadence
  • Tracking and reporting of consumer communicators and campaign for continuous improvement

 

Initiatives

  • Collaborate on projects related to data
  • Collaborate on all new tools been adopted to provide a consumer pov
  • Data projects for deep dive on consumers

 

Systems and Processes

  • Ability to quickly gain and understanding of existing CRM and reporting tools (Microsoft Dynamics, Microstrategy, Reporting tool, etc)
  • Awareness of best practice tools in the industry and a clear fact base perspective

 

People Management

  • Mentor direct report to reach full professional potential via training and counsel

 

Key Relationships:

Internal: Retail, Franchise, eCommerce, Digital Marking, Digital Hub

 

External: Agencies, System partners, Academics, etc

 

Knowledge, Skills and Abilities:

  • Genuine curiosity about providing the consumer the best possible dialogue with the brand and an eye for detail
  • Solid data analysis experience in CRM relevant position in retail/cosmetics/financial services industry
  • SQL/redshift
  • Data tracking
  • Dashboard, 3rd party tool: tableau/power bi
  • Well versed with statistical methods and tools (R nice to have, Python nice to have) and creating reusable code. Exposure to Machine learning and A/B Testing
  • Exposure to handling big data sets and an understanding of the back-end systems to enable the same would be highly preferred
  • MS Office tools and ability to transform data into understandable insights
  • Proactive and some who takes initiative

 

Requisite Education and Experience / Minimum Qualifications:

  • Progressive experience within data analytics, consumer analytics experience a plus
  • Understanding of looking and using data derived from various consumer touch points (Retail, online, social, etc)
  • Excellent project management skills
  • Ability to work in a matrix organisation
  • Advanced Degree (PhD, Master’s)
  • Background in quantitative degree (Mathematics, Statistics, Engineering)

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Assistant Manager Membership Digital Analytics

Brand:  adidas
Location:  Shanghai
TEAM:  Marketing & Communications
State:  SH
Country/Region:  CN
Contract Type:  Full time
Number:  464011
Date:  Jul 28, 2022