Purpose & Overall Relevance for the Organization:

Position is integral to the on-going focus on Corporate Governance. It aims at:

1. Develop, support and lead initiatives/projects focused on improving the efficiency, transparency, and effectiveness of business processes. Responsible for working with management to identify opportunities for improvement, measure and analyze current business processes and redesign processes to meet the needs of a complex and growing business.
2. Ensuring compliance with applicable external laws and internal regulations as well as the established Group Internal Control frameworks, and Group/Market/Brand best practices and policies.
3. Protect Company physical assets (e.g., stock, cash on different premises), including public and internal dishonesty, procedural failure, administrative error and wastage, as well as maximized profit ensuring effectiveness and efficiency of operations.
4. Senior managers are responsible for driving the execution of our strategy. Their role requires that they focus on operational execution and lead the strategic direction towards key performance indicators (KPI).

Key Responsibilities:

Risk Assessment & Key controls review

• Timely coordination/execution with GBS (when needed), local and regional ICS testing/ Global Control Self-Assessment (GCSA) of key controls. Including the mandatory documentation and remediation of all identified control deficiencies in collaboration with local Senior Management.

• Follow-up the remediating action plans and update global tool.
• To review, assess and identify risk within the business proactively and continuously. Reduce and mitigate risk with the implementation of comprehensive risk reduction strategies and countermeasures with cross-functional stakeholders.
• Review, monitor and manage data affecting the P&L and develop, recommend, and implement comprehensive countermeasures to eliminate or minimize losses.
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Policies & Procedures awareness and processes improvement

• Raise awareness/maintain knowledge of the Global/Market/Local policies and procedures, including regular trainings at local level.
• Design, develop, implement and regular update of local policies (based on global/market policies if existing), procedures and related internal controls, based on best practices and Group requirements.
• Develop, support and lead initiatives/projects focused on improving the efficiency, transparency, and effectiveness of business processes.

Reporting

• Produce IC&RP monthly report from countries and region senior management visibility of the risk, findings, and opportunities. (e.g., Abnormal transaction analysis, shrinkage data, incident, and control deficiencies)
• Immediate communication of major control deficiencies to ecom, Finance and relevant country management.
• Conduct investigations and complete timely reports/findings to the relevant stakeholders.
• Participation in the Global Internal Audit meetings, Global/Market ICS network including ICS calls, WebEx sessions, conferences, sharing of best practices.

Leadership & People management

• To achieve success, senior managers must develop their leadership skills by identifying opportunities to increase their commercial impact and apply what they learn to lead a team and provide support to colleagues at more junior levels along the lines of the Leadership Framework.
• Establish a clear direction and ensure clarity in roles and responsibilities.
• Focus on team performance through active management and delivery based on KPIs and project schedules.
• Communicate and adapt the style of influence to generate an approach to the different stakeholders and team members.
• Develop a strong peer network within the function itself or between functions as needed to drive key processes.

Key Relationships:

• Local: General Manager, Finance Director, Heads of Departments and Process Owners.
• Market: LAM IC&RP Director, IC&PP Partners, and Finance (e.g. FP&A, Tax).
• Group: Digital Risk Management & Fraud, Group Policies & Internal Controls, Group Internal Audit, Group Risk & Compliance Management, GBS and Cross functional process owners.
• External auditors.

Knowledge Skills and Abilities:

• Demonstrate the ability to bring the strategy into action by working through others to meet objectives.
• Use relevant business data and measures to increase team productivity and act on strategic intent.
• Manage the complete process of carrying out complex and multifaceted projects.
• Manage the vital elements for the success of projects between different functions or cultures.
• Acquire a strong understanding of the local, regional or international market landscape, and the corresponding customers.
• Appreciate the different dynamic cultures, with the possibility of working efficiently as part of a diverse team.
• Ability to effectively present information and respond to questions from senior executives, stakeholders and cross functional business leaders.
• Strong auditing/internal control skills and process improvement experience.

Requisite Education and Experience / Minimum Qualifications:

• 7 years’ experience in similar function/position (e.g., Internal audit, Internal controls, risk or fraud management, business analytics)
• Accounting/auditing qualification preferred
• Knowledge on project management
• Knowledge of ERP system such as SAP, and business intelligence tools such as Power BI and MicroStrategy
• International experience and track record in similar discipline
• Fluency in English is a must. Knowledge of Portuguese a plus but not required.