Coordinator Operations

Purpose & Overall Relevance for the Organization:

Provide service excellence in line with Global Operation policies to customers through understanding the PO management needs of global markets. Be a process expert, play a key role in implementing order management initiatives


Key Responsibilities:


  • Handle enquiries, escalations and system updates and ensure timely resolution of PO management issues via the workflow tools.  Communicate via global PO management to markets, LOs, sourcing, factories and global functions
  • Proactively identify opportunities for internal supply chain efficiency improvements
  • key contact to markets, sourcing, LOs & factories on resolving all issues related to PO Management
  •  Educate markets/factories for the best practice and ensure our stakeholders follow GOPS processes and procedures
  • Ensure timely resolution of PO management requests and communicate all necessary information to related parties
  • Meet Key Performance Indicator set by Management
  • Close cooperation with other teams to optimize business processes and ensure that expectations are met or exceeded
  • Handle ad-hoc projects and assigned initiatives as needed



Key Relationships:

  • SCM Market Purchasing
  • Sourcing Operations, LOs, and factories 
  • X-functional Supply Planning
  • Global functions such as Logistics/Sourcing/SCM, GDM, GIT


Knowledge Skills and Abilities:


  • Strongcommunication skills 
  • Fluent in English spoken and written; Mandarin is preferred
  • Negotiating, and influencing skills
  • Attention to detail and analytical thinking
  • Ability to handle escalations and correspondence independently  
  • Ability to build partnership
  • Ability to adapt tochanges and able to meet tight deadlines
  • Good problem-solving skills
  • Proficiency in Windows based software (Excel, Word, PowerPoint), experience with SAP is preferred


Requisite Education and Experience / Minimum Qualifications: 

  • University graduates preferable in business, supply chain, logistics, operations, or relative discipline
  • Minimum 1 years related working experience in PO Management, supply chain, logistics or operationally related role
  • Experience in apparel or footwear industry preferred
  • Hands-on experience in order management preferred

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Coordinator Operations

Brand:  adidas
Location:  Hong Kong
TEAM:  Supply Chain Management
State:  91
Country/Region:  CN
Contract Type:  Full time
Number:  296508
Date:  Feb 20, 2021