The adi family in our retail stores is the beating heart of this company. They are the first point of contact with our consumers and the face of the brand. Whether you work in one of our global offices, distribution centre, or in our retail store they all play an integral part in keeping the spirit of this company alive.

Everything we do is rooted in sports and we have adopted 6 key values that we not only practice on the pitch but off the pitch too.

SO HOW WE WILL WIN:

COURAGE- TAKE THE SHOT 

Speak up when you see an opportunity and step up when you see a need.

OWNERSHIP- PICK UP THE BALL 

Be proactive, take responsibility, and follow through!

INNOVATION- ELEVATE TO WIN

Be curious, test, and learn new and better ways of doing things.  

WHILST WE PLAY FAIR WE ENCOURAGE:

TEAM PLAY- WIN TOGETHER

work collaboratively and cultivate a shared mindset

INTEGRITY-PLAY BY THE RULES

Hold yourself and others accountable to our company's standards

RESPECT- VALUE ALL PLAYERS 

Display empathy, be inclusive, and show dignity to all

YOUR TYPICAL DAY WILL LOOK LIKE THIS

• Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in a variety of situations
• Has a working knowledge of the Retail KPIs and makes commercial decisions within his/her area of responsibility
• Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency
• Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
• Actively supervises and coordinates his/her team to ensure all customers receive service
• Understands customer expectations and coaches his/her team to meet or exceed them at all times
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her area of responsibility
• Guides and trains all team members within his/her area of responsibility on basic core and seasonal product knowledge
• Creates an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in his/her area of responsibility
• Maintains a safe shopping and working environment by ensuring store‘s policies and procedures are complied with in his/her area of responsibility
• Ensures the product offer available to customers is maximized in his/her area of responsibility by coordinating product delivery from the stockroom to the floor and replenishment
• Supervises sales transactions are processed quickly and accurately while adhering to cash protection procedures
• Minimizes loss by implementing, monitoring, and tracking all loss prevention procedures
• Supports the recruitment, onboarding, training, and development of the store team
• Coaches motivate and inspire individuals within his/her area of responsibility to maximize their performance
• Actively collaborates and shares best practices to drive store team performance
• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

We are always looking for curious, open-minded, and ambitious people to join our teams so If you believe in a work culture that has similar values to adidas we want to hear from you!