Purpose

This role is an amazing opportunity to work in a cross functional environment in which you will be responsible for providing visibility on outbound performance and project portfolio to senior leadership.
As a member of the Global Outbound Transportation Team, you will bring technical innovation while identifying efficiency and process excellence opportunities with a keen focus on our regional market operations. 
Through your technical knowledge on digital innovation and Supply Chain processes, you will become a key element in the successful delivery of our key Outbound improvement initiatives.

Key Responsibilities Central Intelligence

Data and Performance 

• Maintain/Define, Measure and Analyze standardized performance metrics and tools.
• Improve and Gain control on Global Outbound key metrics to support markets Service Level while delivering efficiency in their operations.
• Drive outbound performance analysis incl. preparation of global reports, analysis of carrier portfolio, capacity needs vs secured, etc,
• Drive data and root-cause analysis to identify efficiency and cost saving opportunities
• Support Director Global Outbound in development of annual freight cost forecasting 

Projects

• Maintain visibility on project portfolio for the global outbound team
• Provide executional support to markets in case of burning issues
• Lead and support key Global Outbound digital and business transformation projects such as, digital roll-out of multi-carrier management platform, transportation management solution (TMS), and yard management solutions

Systems

• Act as Business Project Manager for roll-out of digitization initatives such multi-carrier management platform, transportation management solution, and yard management solutions
• Identify and review business requirements to feed to Product Owner for configuration and customization 
• Become a subject matter expert in outbound digitization for our market teams, defining and implementing new processes based on solution functionalities and ensure highest level of productivity

Community

• Build and actively manage outbound logistics expert network for exchange of best practices

Key Responsibilities Market SPOC

• Drive market performance analysis incl. preparation of reports, analysis of carrier failures, comparison of capacity needs and capacity secured, etc.
• Work with market outbound on resolution of major carrier performance failures
• Work with market outbound on adoption of global frameworks incl. performance mgmt, carrier mgmt, capacity planning, etc.
• Review fit of carrier portfolio per market with procurement and market outbound
• Review fit of capacity secured vs. need with outbound market Lead
• Engage in carrier performance review for major local carriers
• Support ad hoc projects incl. conceptualization and project mgmt

Key Relationships

• Outbound Transportation and DC operations teams
• Global Inbound Transportation
• Distribution IT
• IT (Tech)
• Finance/Controlling
• Project Management
• Procurement
• Key carriers
• External consultants (as needed)

Knowledge, Skills and Abilities

• Demonstrated project management skills
• Ability to lead and influence without formal reporting line
• Ability to analyze and synthesize complex data sets
• Ability to think strategically and develop innovative solutions
• Ability to be self-directed while working under tight deadlines
• Ability to work in a fast-paced environment with different international cultures
• Strong communication, facilitation and presentation skills to all levels of the organization
• Strong communication (both written and verbal) and facilitation skills (small and large groups) especially when interacting with different levels of business
• Ability to travel, domestic or international, as required
• Fluent English (verbal and written), 
• Strong MS-Office skills (Word, Excel, PowerPoint), 

Requisite Education and Experience 

• Four-year college or university degree with focus on Supply Chain Management
• Minimum 5+ year experience in supply chain and outbound transport, and/ or management consulting
• Extensive knowledge of ground transportation modes (parcel, pallet, LTL/FTL) in the consumer goods industry with emphasis on direct to consumer (DTC)
• Understanding of the bigger picture and end-to-end supply chain with the focus on transportation (DC to customer, consumer)
• Recent experience and current knowledge of Transportation systems capabilities, and technology platforms (real-time visibility, TMS, carrier integration platforms, yard management solutions)
• Vast experience in multi-national supply chain/logistics/transportation work experience in fast moving consumer goods industry (preferably apparel, fashion background).
• Proven track record in driving change