Internship - eCommerce Analytics [6 months]


Are you #heretocreate the future of sport with us? Are you ready to put the books aside and get hands-on experiences? Here is your chance to join the best sports brand in the world.

adidas is a truly global company with its roots in Germany. Around the world we employ over 57,000 people. Every year we produce over 900 million sports and sports lifestyle products and we believe that through sports we have the power to change lives.


An internship at adidas provides you with a unique opportunity to apply what you have learned at university, use your knowledge in practice and live your passion for sports.




Join our eCommerce Analytics team!


As an intern within our eCommerce Digital Analytics team,  you’d have the opportunity to gain experience within our Global Customer Service Department and help us to stay ahead of the game. We believe applications of artificial intelligence will bring a transformative change to the way we deliver on our customer experience. We are in the process of creating the new and we are looking for someone who can use todays digital tools to contribute to that change!



Your tasks:


  • You will be involved in designing the natural language process flows to be used on our social channels (such as WhatsApp/Facebook messenger)
  • Together with our innovation teams you will drive the beta testing of our Chat bot
  •  You will support the construction of the documentation to roll out changes to all stakeholders
  • You will track all improvements through internal KPI’s with a focus on increasing
  • You will measure any new implementations against KPI’s to ensure we are meeting our business objectives



Your profile:


  • Bachelor or Master student of Business, Economics, or relevant field with focus on data
  • Enrolled in university/college for the complete duration of the internship [6 months]
  • Affiliation for process mapping methodology/ Customer Service/ Digital
  • Excellent knowledge of digital social trends
  • Advanced MS Office skills and/or Advance Knowledge of Viso (or a similar software)
  • Past experience working in e-commerce, or in a data-driven product development teams is a plus
  • Data driven thinker able to translate data into actions to better serve our customers.
  • Previous experience with CRM platform (e.g. Salesforce.com) is a plus
  • Excellent command of English both verbal and written



Key Facts:


  • Application Deadline: March 15th, 2021 
  • Start Dates: August 1st, 2021
  • Duration: 6months [1 Aug 2021 – 31 Jan 2022]
  • Location: Amsterdam, Netherlands





  • Please apply by submitting your CV and your Motivation Letter
  • Make sure you apply in the same language as the job description




adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Internship - eCommerce Analytics [6 months]

Brand:  adidas
Location:  Amsterdam
TEAM:  Digital
Country/Region:  NL
Contract Type:  Intern
Number:  302528
Date:  Feb 15, 2021