Assistant Manager, Customer Analytics

Purpose/ Mission:

To assist sales team in achieving profitable and sustainable market growth by providing clear and actionable insights obtained from customer data.  To enhance understanding of the business, to drive improved decision making and productivity.  To be the gatekeeper of customer data, collection, and application of.

 

Accountabilities:

Functional:

  • Establish and maintain customer sell through and inventory reporting, conducting quantitative product and sales analyses.
  • Assist Omni channel marketing with collation and analysis of product performance within wholesale channel
  • Assist in the development of Key Account Plans and ensure quarterly reviews are properly conducted with utilization of data and insights generated from customer sell through reports
  • Work with Sr Manager Wholesale to maximize sales and profitability within the channel
  • Work within prescribed Customer Open-To-Buy (OTB) framework based on customer segmentation, assortment plan and product campaign
  • Present analysis and insights to internal and external stakeholders
  • Provide clear recommendations based on data and trends
  • Work with KAM and Sr. WHS Mgr on strategy for increasing brand SOB by providing supporting data (sale-in, sell-out trend, SOB by KCC, competitor price, etc)

 

Controlling:

  • Maintain timely collections and collation of customer data. 
  • Manage data integrity
  • Monitor the progress of accounts KPIs
  • Analyze  of product past performance data and identify missed opportunities (by providing inputs to KAM and Sr WHS Mgr)
  • Frequently address KAM requirements across functions

 

Compliances:

  • To observe both global and local policies and procedures in all dealings
  • Maintain disciplines on customer data sharing guidelines
  • Perform other tasks as may be assigned from time to time

 

Professional background/ Experience:

  • University degree from reputable institution
  • Having 2-4 years of buying/merchandising experience in retail industry and analytics roles, ideally in sales environment will be preferred. 
  • Have experience working in FMCG, technology, Consumer Goods, Digital background would be beneficial
  • Fluent in English (Written and Spoken) 

 

IT:

  • Word: Advanced
  • Excel: Advanced / Expert
  • PowerPoint: Advanced

 

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Assistant Manager, Customer Analytics

Brand:  adidas
Location:  Jakarta
TEAM:  Data & Analytics
State:  JK
Country/Region:  ID
Contract Type:  Full time
Number:  505117
Date:  Apr 27, 2024