Manager, Training & Business Process Improvement


Create, sustain and govern processes providing supply chain excellence to support adidas' DTC East sales (eCommerce and Retail) in achieving business objectives.  Implement and evolve supply chain solutions that meet business objectives in terms of profitability, service improvement, and business growth.  Create a training process to support DTC East's operations team in pursuit of these objectives. Define projects and processes with an end to end mind-set providing adidas group with quantifiable benefits.


Key Responsibilities:

Support DTC East strategies by creating and implementing innovative supply chain concepts and programs

Create, implement and measure the effectiveness of training programs to support DTC operations team growth

Manage business processes within the Wilkes-Barre facility

Ensure complete documentation of the derived process & standard operating procedures (SOPs)

Strategic development & tactical execution of the global supply chain initiatives (projects, programs, systems)

Partner with HR and the Operations leadership team in employee engagement initiatives and support implementation

Adapt innovative concepts and pilots to broader-scale / sustainable applications

Understand current supply chain events, constraints, and opportunities

Manage multiple supply chain projects with an emphasis on the creation, evaluation, prioritization, and implementation of high benefit, end-to-end supply chain solutions based on integrated business processes

Develop business specification & process blueprints for management buy-ins
Key Relationships: 

US Supply Chain Functional Management (inventory, procurement, operations, transportation, etc)

adidas Market Retail and eCommerce leadership

Human Resources

Local and global IT teams
Knowledge Skills and Abilities:

Proficient use of Microsoft office applications.  

Proficient in process mapping tools and creating SOP(s)

Demonstrated knowledge of current supply chain information technology solutions

Excellent project management and process management skills; E2E SCM processes

Enthusiasm for understanding root causes for problems and for developing creative approaches to problem solving

High degree of self-management and initiative

Knowledge of APICS and/or Six Sigma/Lean methodologies is a plus


Requisite Education and Experience / Minimum Qualifications:

A four-year degree from a college or university with emphasis in business, education, industrial engineering, transportation/distribution planning, or operations management

5+ years experience in operations and logistics, preferably with knowledge of the footwear, textiles, or hardware industries

Regularly required to talk or hear; stand or walk; use fingers, hands and arms to feel, handle, grip, grasp, lift, push and pull for up to ten (10) hours/day

Able to work in a warehouse environment as needed

Able to reliably attend work/scheduled hours

Ability to sit, stand, bend, twist and lift and carry items such as boxes weighing up to forty (40) pounds; stoop, kneel, crouch as needed


adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Manager, Training & Business Process Improvement

Brand:  adidas
Location:  Wilkes-Barre
TEAM:  Global Operations
State:  PA
Country/Region:  US
Contract Type:  Full time
Number:  221208