Manager GBS Delivery Excellence - Resource Planning (M/F/D) -Porto/Herzo

Purpose & Overall Relevance for the Organisation:


Global Business Services (GBS) designs, builds and operates consistent end-to-end business solutions for adidas, delivering services in the areas of finance, non-trade procurement and human resources.  This drives operating efficiency, better customer experience, company agility and decision making, and ensures the compliance and control environment.  This is enabled through consistent end-to-end processes, strong, globally consistent governance of solutions and services, state of the art technology and tools, creativity and continuous improvement.


Resource planning is a critical area for GBS and include elements like building sizing models for organization, identification of main workload drivers for each process and consolidation of all data points to create single source of truth for FTE movement (that includes actuals, inflows and outflows, new demand, efficiencies, organic growth, etc.)


Key Responsibilities:


  • Help to consolidate efficiency plan for GBS
  • Translate Transition plan into FTE inflow and outflow
  • Together with Performance Management team monitor changes in key workload drivers
  • Support creation of capacity models for each stram in GBS scope
  • Generate reports on all GBS processes for capacity and demand
  • Coordinate New Demand process for additional activities to be moved to GBS
  • Create monthly report global efficiency delivery against targets



Key Relationships:


  • GBS Leadership team
  • Global Process Owners
  • Operations teams in centers
  • Global Delivery Excellence team
  • GBS Transition Team
  • GBS Strategy & Programs


Knowledge, Skills and Abilities:


  • Understanding of the E2E-processes operated by Global Business Services
  • Strong data acumen, being able to model and analyze complex data sets
  • Excellent collaboration skills, able to work effectively in a matrix organization
  • Focused on delivery of results through effective planning and solid organizational skills including attention to detail and multi-tasking skills.
  • Ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines
  • Ability to think strategically, synthesize complex situations and develop innovative solutions within a changing environment
  • Excellent project management skills and experience
  • Ability to guide teams in a trustful and proficient manner
  • Excellent English language proficiency



Requisite Education and Experience / Minimum Qualifications:


  • 4+ years of experience in GBS organization demonstrating progressive responsibility in roles focused on driving data and fact based business decisions
  • The successful candidate will have experience in complex data analysis
  • Preferably have experience in Resource Planning/Capacity Planning/ Workforce Management
  • Preferably experience working in Agile/Product lead organization
  • University degree or equivalent experience

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Manager GBS Delivery Excellence - Resource Planning (M/F/D) -Porto/Herzo

Brand:  adidas
Location:  Porto
TEAM:  Accounting & Finance
State:  13
Country/Region:  PT
Contract Type:  Full time
Number:  370602
Date:  Oct 30, 2021