Manager Intelligent Process Automation (m/ f/ d)

Purpose & Overall Relevance for the Organization:

As Manager Intelligent Process Automation, you’ll play a fundamental role in the process automation area acting as the main bridge between business stakeholders, delivery excellence and technical teams, ensuring that proper opportunities are identified and developed following the company automation strategy, bringing meaningful and measurable business value.

Manager Intelligent Process Automation collaborates with the business teams not only to gather a full understanding of their processes and respective requirements but also, to assess how can a process be redesigned to make it “robot-compatible” increasing the robot scope and benefits for the teams.

You’ll have a good understanding of what different technologies are capable to deliver, so you can do a proper assessment of opportunity feasibility. The Manager Intelligent Process Automation also analyzes and compares if the solution meets all required criteria and delivers the estimated efficiencies, for which should request for a review and get all the signoffs needed.


Key Responsibilities: 

  • Analyse business processes and tasks identifying and assessing potential automation opportunities
  • Make use of Process Mining Tools to get an understanding of processes that could result in automation opportunities
  • Obtain the required data for business cases and ROI calculations
  • Collect business requirements, cooperate with process SMEs and operations to get the full employee experience
  • Facilitate sessions between business and technical teams to gather functional and non -functional requirements for the to-be processes
  • Translate the as-is processes into adequate cross-functional diagrams
  • Create business requirement documentation, typically delivered in the form of PDD (Process Definition Document)
  • Recommend, whenever it’s appropriate, process changes/redesigns/gaps and wastes removal to turn it into a “robot-compatible” process
  • Drive specific sessions with development and architectural teams to define the best approach for the to-be solutions keeping in mind scalability and the stakeholders’ expectations
  • Ensure the creation of proper test plan that needs to be pass by the automation prior to its deployment into production environment
  • Collaborate with development team on the Agile backlog management
  • Keep stakeholders updated during the implementation period
  • Identify change management/trainings implications for post automation delivered
  • Be the first point of contact between development team and the business
  • Ensure that all required sign-offs are obtained on adequate time;
  • Ensure that proper opportunities and priorities are taken in consideration for the automation pipeline management
  • Keep an updated knowledge about state of the art for automation technologies and what new opportunities they could bring.


Key Relationships:

  • Operations Center Leads
  • Functional GBS Operations teams
  • Global process owner
  • GBS Delivery excellence global team


Requisite Knowledge, Skills and Abilities:

  • Strong analytical and problem-solving skills, coupled with a logical, disciplined and structured approach to documentation and procedures
  • Ability to rapidly grasp processes and identify potential automation opportunities
  • Leadership skills applicable for stakeholder management and cross-functional teams’ coordination
  • Strategic planning approach to meet business needs
  • Willingness to search and learn to become an expert in automation and related technologies.
  • Continuous improvement mindset
  • Flexible and dynamic personality
  • A team player but also someone that, whenever is needed, can work independently
  • A curious person who’s willing to learn and adapt in a high paced delivery environment
  • Strong spoken and written English communication skills.


Requisite Education and Experience / Minimum Qualifications:

  • University Degree in Business Administration / Management / Engineering/ IT/ Data Sciences/ or related fields
  • At least 3 years working with Automation or Continuous Improvement
  • 3 years of consulting experience
  • Experience in fast paced environments is considered a plus
  • At least 1 year experience working functionally with automation technologies (e.g., UiPath, Bizagi)
  • Experience with workflow, BPMN notation translating processes into cross-functional diagrams
  • Experience applying some of the frameworks for continuous process improvement p.e., Kaizen, Six Sigma or Lean
  • Familiar with Agile framework concepts
  • Experience in managing cross-functional projects
  • Understanding of AI /ML is considered a plus.


***Apply with your CV in English.***


adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Manager Intelligent Process Automation (m/ f/ d)

Brand:  adidas
Location:  Porto
TEAM:  Accounting & Finance
State:  13
Country/Region:  PT
Contract Type:  Full time
Number:  363824
Date:  Nov 10, 2021