OB Specialist

Purpose: Proactively analyze customer orderbooks, identify actions to improve deliveries/service, coordinate the implementation of levers to improve performance while communicating status to customers/sales in a clear and accurate manner. 


Key Accountabilities:

  • Analyze customer orderbook and identify risks to achieving on time deliveries, sales targets and/or strategic objectives
  • Use the orderbook analysis and supply availability projections to identify and action purchasing, order fulfillment, distribution and/or inbound prioritization in coordination with related functions. 
  • Effectively communicate orderbook status information to sales and customer teams in a manner that highlights issues, actions taken and/or the need for further decisions
  • Publish weekly supply availability projections to track On Time Availability (OTA) and provide all teams with a consistent measurement (one source of the truth) and early identification of issues
  • Work with Sales account teams to identify orderbook actions, issues and needed changes (e.g. Delivery Blocks, Distros, pricing)
  • Establish relationships with customer merchandising teams to facilitate needed orderbook actions while minimizing the need for direct involvement of the sales team
  • Work with Order Fulfillment team on order prioritization in order to support OTIF targets
  • Identify and escalate delayed orders with respective warehouse and direct ship teams
  • Create delivery notes and resolve delivery note issues to assist with warehouse order flow and facilitate timely shipping 
  • Represent the company in a professional manner while communicating effectively with customers, sales teams, and other internal parties regarding the adidas product line, policies and procedures


Knowledge Skills and Abilities:

  • Proficiency in relevant computer systems (SAP, Microsoft- Excel, Outlook) 
  • Process transactional data accurately 
  • Excellent written, verbal and professional communications 
  • Works independently with strong organizational skills 
  • Demonstrates a sense of urgency and ownership 
  • Reviews data to identify trends and initiate improvement actions 
  • Proven experience in challenging an existing process(es) and developing unique solutions to problems 
  • Ability to articulate complex ideas and focus on critical tasks
  • Ability to develop positive working relationships at various organizational levels and influence others to achieve goals 
  • Ability to work in a team environment to accomplish a shared goal


  • Bachelor’s Degree preferred and 2 years or more related experience; or equivalent combination of education and related experience 
  • Minimum of 1 year of experience in a role involving direct interaction with external or internal customers 



At adidas we believe that through sport, we have the power to change lives.   


There’s plenty of change around right now as workouts move from the gym to the garage and we take a timeout from many of the activities we’re passionate about.   


Our ambition is to be the best sport brand in the world and with that comes plenty of challenges. We thrive on solving these with the imagination and experience of our incredible teammates.   


Please note:  

  • adidas requires all US based employees to report COVID-19 vaccination status.  Proof of vaccination is required in New York City and Puerto Rico. adidas is an equal opportunity employer and will consider requests for accommodation in accordance with all relevant laws.     
  • We have officially returned to the office, effective 4/18/22 in a hybrid work environment. The working location of this role is NYC, NY.
  • Though our teammates hail from all corners of the world, our working language is English 
  • Diversity and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace DIVERSE backgrounds, experiences, and perspectives and seek to create a workforce that REFLECTS our consumers and communities.


adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  OB Specialist

Brand:  adidas
Location:  New York City
TEAM:  Sales
State:  NY
Country/Region:  US
Contract Type:  Full time
Number:  470970
Date:  Aug 5, 2022