Operations Manager (Night Shift)


Front Half Nights: Sunday-Wednesday: 6pm - 4:30aM


Purpose & Overall Relevance for the Organization:

The Operations Manager (night shift) is a member of the leadership team responsible for managing adidas’ newest ecommerce and retail distribution center (DC) in Wilkes-Barre. We are looking for a smart, analytical, and innovative leader who can help support ecommerce and retail operations in a scalable way that will support rapid growth as well as our long-term business strategy. This position offers an opportunity to make a significant impact on adidas’ fastest growing channel and market.  The Operations Manager will lead a night shift and work to continuously optimize our DC operations by engaging with various stakeholders to improve metrics, refine processes, remove waste from operations and lead a team of people to excellence. 


A successful candidate possesses good business judgment, supply chain experience, and strong skills in working collaboratively and cross-functionally.  The candidate must also possess a proven track record of delivering results. He or she will have strong analytical capabilities, including experience handling large and complex data sets.  This individual will be a strong people manager with the ability to effectively manage managers/supervisors with varying levels of experience.  The position requires an individual who can work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritization.


Key Responsibilities:

  • Manage all DC operations and be accountable for achieving all productivity and quality targets
  • Hire, train, and manage DC management team and associates
  • Develop and manage scalable internal SOPs and training, as well as external-facing documentation and messaging
  • Maintain full working knowledge of the WCS and WMS platforms and provide guidance and support to the operations and IT staff as needed   
  • Manage the collection, reporting and feedback regarding operations functions using SAP, Excel, queries and WMS reporting
  • Report on operations metrics to evaluate DC performance in productivity, quality, safety, and other KPIs
  • Maintain all OSHA safety standards including all reporting of accidents, injuries, damages, and potential threats to safety
    Key Relationships:
  • Interface with Operations senior leader, HR, Transportation, Finance, FTZ/Customs and Distribution Supervisors, Managers, and Associates
    Knowledge, Skills and Abilities:
  • Experience operating in high-volume ecommerce operations with direct ownership of end user consumer experience
  • Effective leader that can lead a team of supervisors that may have limited people management experience
  • Good interpersonal and communication skills, both oral and written, with ability to effectively and efficiently interact with associates and senior DC leadership team
  • Ability to bridge strategic, tactical and operational business concepts and developments by applying an end-to-end Global mindset
  • Ability to accept and meet critical deadlines with good planning and organization skills
  • Strong analytical and data manipulation skills. Proficient use of Microsoft office applications (Prefer Intermediate Excel skills)


        Physical Requirements:

  • Ability to walk and stand extensively on hard surfaces
  • Regularly required to talk or hear; stand or walk; use fingers, hands and arms to feel, handle, grip, grasp, lift, push and pull for up to tweleve (12) hours/day
  • Able to work in a warehouse environment
  • Able to reliably attend work/scheduled hours
  • Occasionally required to sit; bending, twisting, climbling or balacing; lift and carry items such as boxes weighing up to fifty (50) pounds; and stoop, kneel, and crawl


         Requisite Education and Experience / Minimum Qualifications:

  • Minimum of Bachelor’s degree and 4 or more years of related industry experience
  • Prefer Master's degree and 3 or more years of related industry experience, preferably in retail specific distribution
  • Strong experience with managing complex ecommerce Distribution Center operations and leading process improvement projects


adidas requires all US based employees to report COVID-19 vaccination status.  Proof of vaccination is required in New York City. adidas is an equal opportunity employer and will consider requests for accommodation in accordance with all relevant state laws.   

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Operations Manager (Night Shift)

Brand:  adidas
Location:  Wilkes-Barre
TEAM:  Supply Chain Management
State:  PA
Country/Region:  US
Contract Type:  Full time
Number:  446520
Date:  Jun 9, 2022