Operations Specialist, Europe

Purpose & Overall Relevance for the Organization:

This position requires a highly organized and cross functional candidate to control all Operational Support for adidas Golf Europe. This position is a pivotal link between Sales and Service executives (SSE) and the European Distribution Centres (EDCs) and requires the candidate to be able to liaise and work with external vendors, freight carriers and customers.  They will also be required to work internally between departments so good communication skills will also be a high priority.



Key Responsibilities:

  • Oversee all outbound logistics
  • Manage key account/ and Value added service (VAS) outbound processes until the end
  • ASSIST superuser for all outbound-returns enquiries and complaints, claims – liaise with SSE if necessarily
  • Daily outbound reporting
  • VAS implementation projects
  • Be the first point of contact for any escalations
  • Manage ad-hoc / exceptional shipments
  • Forecast outbound shipments including VAS
  • Monitoring KPIs and cost-effectiveness
  • Certify that VAS to key account orders is correct and performed on time
  • Weekly and monthly forecasting for all inbound and outbound volumes for all warehouse
  • Monitoring cost and KPIs for freight providers and ensuring steps are taken to keep on track against budget and SLAs
  • On Time in Full (OTIF) Reporting
  • Working closely with order book-fulfillment
  • Manage / oversee consignment stock transfer to cresting vendors
  • Export shipment support to cresting vendors
  • PO placing and management for 3PL vendors
  • Inbound monitoring and liaising with inbound teams at various EDC’s
  • Adhoc holiday cover for the rest of the team




Key Relationships:

  • adidas Golf Europe Senior Management, adidas UK logistics team (based in Manchester, UK), 3PL cresting providers.



Knowledge, Skills and Abilities

  • Attention to detail and good organization skills
  • Strong Microsoft excel skills
  • Customer focused
  • Composure
  • Good team player
  • Timely decision making and good time management skills
  • Ability to negotiate
  • Conscientious with a focus on quality
  • Problem solving & solution seeking
  • Uses own initiative
  • To understand the Companies Health and Safety Policy and your responsibilities and comply with the policy at all times



Requisite Education and Experience / Minimum Qualifications:

  • Ideally educated to A Level or equivalent standard
  • Knowledge of golf desirable



Work Environment / Physical Requirements

  • Light physical effort equal to frequent lifting or moving of lightweight materials
  • Office environment with occasional travel
  • Regularly required to sit or stand, bend and reach.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Operations Specialist, Europe

Brand:  adidas
Location:  Basingstoke
TEAM:  Supply Chain Management
State:  HAM
Country/Region:  GB
Contract Type:  Full time
Number:  305988
Date:  Feb 23, 2021