Specialist, Operations (Inbound)

Purpose & Overall Relevance for the Organization:

To drive and contribute to Warehouse & Logistics Operations business strategies by working with the business

Key Responsibilities: 


  • Ensure daily approval is done in a timely manner for shipment confirmation, custom clearance documentation on HS code & sales tax /duty
  • Ensure good planning of product deliveries to the 3PL warehouse to minimize port storage/ DEM&DET charges
  • Monitoring & management of inbound capacity planning
  • Optimizing Inbound delivery performance with cost saving initiatives; providing visible product flow and status; strengthening processes and policies; leveraging systems
  • To manage daily 3PL Warehouse inbound operations that are functioning safely with a high level of accuracy, efficiency (cost & process), and productivity
  • Ensuring good warehouse practices are continually maintained to make the “Best in Class” facility in the region
  • Ensuring continuous creative improvement in the inbound process through problem identification and problem analysis
  • Be responsible for 3PL Warehouse, Custom Broker, Freight Forwarder & Global KPIs Performance, analyze & identify areas of improvement
  • Vigilant in being the gatekeeper in any deviation in the process
  • Constantly analyzing the “health” status of the inbound operations with the help of collected data.
  • Updating weekly incoming shipment reports to 3PL for their storage capacity planning & posting of Inventory Status timely
  • Coordination and Communication with “internal customers” about Inbound activities
  • Manage and control Inbound management activities following the Statement Of Work (SOW)
  • Timely submission or updating of reports assigned
  • To investigate any inbound discrepancy. Compiling & responsible for claim submission to relevant parties in a timely manner for inbound shortage/product loss or damage
  • On-time verification & coding of inbound related invoices before submission for approval
  • To support Store Fixtures & Sample import shipment activities
  • Inter-support of outbound control & management 
  • Perform any other roles or duties assigned by the Manager



Pre-requisite Knowledge / Skills

  • Diploma in Logistics Management or related field
  • Minimum 3 years of work experience in logistics operations, preferably experience in the sports or clothing industry
  • PC literature, excellent oral and written communication skills in English and local languages


adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Specialist, Operations (Inbound)

Brand:  adidas
Location:  Petaling Jaya
TEAM:  Supply Chain Management
State:  10
Country/Region:  MY
Contract Type:  Full time
Number:  510923
Date:  May 29, 2024