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Retail Team Leader - Philadelphia Premium 6183

Purpose:

Contributes to meeting or exceeding store sales and profit targets by:

  • Passionately inspiring consumer loyalty to the brand
  • Diligently executing store operations, with a special focus on selected functional areas (Sales, Operations, People, Visuals)

Key Accountabilities:

  • Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations.
  • Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility.
  • Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.
  • Minimizes loss by implementing, monitoring and tracking all loss prevention activities.
  • Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility.
  • Motivates and inspires individuals within area of responsibility to maximize and drive a performance culture.
  • Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model.
  • Guides and trains team members on basic core and seasonal product knowledge.
  • Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty.
  • Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance.
  • Acts as a resource for Store Associates in dealing with complex customer service situations
  • Acts as a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Adheres to all established policies and procedures

 

Knowledge, Capabilities and Experience:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Skilled in operating personal computers, POS systems, and various software packages including MS office.
  • Ability to learn and adapt quickly in a fast paced environment.
  • Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
  • Ability to operate independently and with discretion, and work effectively under pressure.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
  • Well developed ability to speak, read, comprehend, and write English
  • Ability to maintain reliable and consistent attendance and punctuality.
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
  • Must be 18 years or older.

Qualifications:

  • High school diploma or general education degree (GED)
  • Minimum 12 months experience working in a retail environment.
  • Advanced selling experience and comprehensive product, retail and industry understanding

 

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Retail Team Leader - Philadelphia Premium 6183

Brand:  adidas
Location:  Pottstown
TEAM:  Retail (Store)
State:  PA
Country/Region:  US
Contract Type:  Full time
Number:  253068
Date:  Dec 24, 2020