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Senior Customer Data Specialist (M/ F)

Purpose & Overall Relevance for the Organization:

 

adidas Shared Services in Porto delivers high quality services for Accounts Payable, Accounts Receivable, Retail Accounting, eCommerce Accounting and other Finance processes as well as HR Services for adidas companies located in Europe and Americas.

 

Customer Lifecycle ensures all Customer and Price related data is maintained accurately in SAP.  The team maintains and sets up all data for Customers and Price and communicate data and process requirements where required.  The team assist in systems or process initiatives relating to master data and well as performing ad hoc analysis.

 

Key Responsibilities:

  • Customer, Price, and Supply Chain master data analysis, communication & maintenance
  • Ensure accurate maintenance and updates of Customer, Price, and Supply Chain data information in SAP (selling and buying modules).
  • Contribute to resolution of queries related to missing or inaccurate data.
  • Prepare and distribute price list reports to the subsidiaries ensuring timely communication and prompt attention to follow-on queries.
  • Initiate and perform re-pricing to ensure appropriate valuation of inventory
  • Understand our organizational customers and stakeholders and the flow of data into and out of our systems and ensure Customer Data information is accurate.
  • Continuously offer ideas and solutions on how to improve daily processes, tasks and procedures for increased efficiency or better service for all stakeholders.
  • Assist in systems or process initiatives relating to data, flow of information, or various ad hoc analyses that arise.
  • Assist in setting up new communication tools and process documentation.
  • Act as the first point of contact for the process related issues and escalations 
  • Acting as the backup for the Team Leader

 

 

Key Relationships:

  • Cash Application
  • Credit and Collections
  • Customer Service
  • Sourcing
  • Purchasing
  • Supply Chain and Manufacturing
  • Market Pricing and Brand
  • Market Finance
  • IT
     
    Knowledge, Skills and Abilities:
  • Strong Finance Acumen
  • Solid experience with SAP
  • Experience in a Shared Service environment or similar
  • Ability to read, write and communicate in English in a business setting
  • Knowledge in other language from South East Europe countries will be considered a plus
  • Ability to pay close attention to detail and high degree of customer orientation
  • Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures.
  • Strong problem solving and analytical skills
  • Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance.

 

Requisite Education and Experience / Minimum Qualifications:

 

***Apply with your CV in English***

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Senior Customer Data Specialist (M/ F)

Brand:  adidas
Location:  Porto
TEAM:  Accounting & Finance
State:  13
Country/Region:  PT
Contract Type:  Full time
Number:  318631
Date:  Apr 7, 2021