Senior Manager, Credit Management, Finance Operations

Purpose & Overall Relevance for the Organization


Credit Managements main purpose is to manage and monitor the credit risk of the company towards its customers with the final aim to reduce the risk of A/R write-offs to a minimum.  As such CM has to continuously monitor the credit limits for the current customers, is performing credit investigations for new customers and determines a credit rating. In addition, CM is as well responsible for the collection of overdue invoices. This includes the co-operation with lawyers, collection agencies and insolvency administrators. Finally, CM provides regular reporting on the development of bad debts, open items and DSO at customer level to senior management.


Key Responsibilities


  • Management of credit risk for Mono and Multi Accounts
    • Formulate credit policies, procedures and practices governing overall credit operations
    • Perform credit investigations to determine a credit rating and terms for prospective accounts
    • Continuously monitor the development of credit limits and customers’ credit-worthiness
    • Stop deliveries in case of potential insolvency or overdue situation of customers
    • Block customers in case of insolvency and /or legal cases
    • Ensure that the write-offs of receivables will be kept to a minimum
    • Control Mortgage for security (appraisal, replacement, expiration, release) and control custody documents.
    • Lawsuit & compulsory redemption (Taking a judgement from court / movable estate)


  • Cash collection
    • Collection of debts, in cooperation with lawyer, collection agencies and insolvency administrator
    • Manage disputes with customers, in particular bad debtor special management
    • Playing an active role in the credit note and returns handling
    • Ensure speedy resolution of payment deductions and communication with Customer Service
    • Agree payment schedules with customers
    • Active communication on bad debt issue through regular contact with customer and business partners on higher escalation levels.


  • Reporting and analysis
    • Aging analysis
    • Budget and RFC on cash collection
    • Reports on delivery block
    • Bad debts status development


  • Management in Order-to-Cash process
    • Trouble-shoot issues related Order-to-Cash topics including Retail/eCom/Wholesale Account Receivables
    • Collaborate with GBS(Shared Service Center)





  • Credit limits and delivery blocks within given authority
  • Negotiate with external customers in accordance with given proxy authorities


Key Relationships


The main stakeholders/customers to be dealt with

  • Internally
    • Customer Service Team
    • Wholesale and Retail team
    • Legal Team
    • Accounting Team
    • Global Business Service (GBS) Order-to-Cash – Wholesale, Retail & eCom


  • Externally
    • All Accounts
    • Lawyer, Collection agencies, Insolvency Administrators


Knowledge, Skills and Abilities


  • Strong customer service skills
  • Strong understanding of internal sales and delivery processes
  • Strong collaboration and communication skills
  • Good command of English in writing and speaking
  • Good strategic thinking in terms of managing customer relationships
  • Solid accounting knowledge of IFRS and local GAAP in relation to Order to Cash (Sales and Account Receivables)
  • Solid knowledge of applicable bankruptcy laws


Requisite Education and Experience / Minimum Qualifications


  • Degree in business Administration, Finance, Accounting or related filed
  • Minimum of 7 years working experience in the respective area
  • Leadership experience
  • SAP FICO module available

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Senior Manager, Credit Management, Finance Operations

Brand:  adidas
Location:  Seoul
TEAM:  Accounting & Finance
State:  11
Country/Region:  KR
Contract Type:  Full time
Number:  472650
Date:  Sep 2, 2022