Senior Manager, Workplace Management

Purpose & Overall Relevance for the Organization:

Workplaces is responsible for the active management of the Global Real Estate Portfolio including leases and transactions of all the properties, all design, construction and operations for offices, showrooms and DC’s for adidas. This supports the successful implementation of “Creating the New” by supporting revenue growth, portfolio optimization and creating great workplaces to attract and retain top talent across the globe. To ensure a successful and sustainable Portfolio, Workplaces collaborates within an extensive network of internal / external stakeholders and industry experts to provide value added service.


In this role you are responsible for the continuous quality improvement and the coordination of the assigned area technical Facility Management at the adidas locations in the region Americas. This role will set the highest quality standards for technical Facility Management related facility operations as Maintenance, Building & Construction Services, Electricity and HVAC.  


Key Responsibilities:

  • Lead and manage tasks that require profound expertise in special areas that require individual solutions
  • Lead, manage, plan, coordinate, steer and ensure operations in the assigned service areas
  • Proactively identify opportunities for cost savings.  Accountable for managing and insuring accurate invoicing from service providers.  
  • Strategic and conceptual development of the assigned services
  • Manage annual operation budgets for all service areas in close partnership with relevant business financial controller.   Develop and effectively communicate risks and opportunities to leadership.
  • Actively manage Materials Handling Equipment external partners to insure efficient, maintained and operational MHE. 
  • Manage external services to develop and ensure optimal provision of assigned adidas services at the respective region
  • Manage and steer operational processes of services. Ensure all service-related qualities, policies, standards and processes to achieve maximum customer satisfaction
  • Continuously analyse and optimise processes, adhering to or even improving defined service levels
  • Manage (sub)projects / workstreams
  • Lead projects – plan, coordinate, launch, accept, take over, execute and monitor
  • Independent responsibility for quality management, e.g. workshops for steering service providers or for quality assurance and process optimisation
  • Internal and external communication (customers, service providers, suppliers)
  • Manage operative and functional planning and design of new facilities and respective equipment
  • Manage, coach, develop and train team members, input into performance reviews, provide feedback and allocate work considering complexity and experience level.
  • Introduce and ensure a leadership culture based on adidas principles within the entire department and across all hierarchical levels
  • Ensuring operator’s responsibility and employer obligations with regard to occupational health and safety, for the respective area of responsibility, in accordance with applicable laws and guidelines, as well as minimizing possible risks. For a detailed description of obligations and tasks, please refer to the IMS Policy Annex ‘Health and Safety’ and the Corporate Security Policies.


Key Relationships:

  • adidas employees
  • Workplaces regional operation leaders
  • Respective business functions (GOPS, Finance, IT, Brands, Sales, Security, …)
  • External suppliers
  • Authorities


Knowledge, Skills and Abilities:

  • Ability to think outside the box to ensure continuous, strategic and conceptual improvement, as well as to implement an end-to-end mindset
  • The ability to create a clear framework for the work of team members / project teams
  • Ability to coach and lead (project) teams
  • Focus on service and customer satisfaction, people management/leadership culture
  • Project management experience
  • Good communication skills
  • Strong knowledge of MS Office (Word, Excel, PowerPoint)
  • Knowledge of controlling systems and integrated workplace management systems (IWMS)
  • Very good English and German skills
  • Motivated, proactive and innovative implementation of corporate goals
  • Project management, quality management and purchasing experience
  • Ability to work in a fast-moving environment with different international cultures.


Requisite Education and Experience / Minimum Qualifications:

  • Degree in Maintenance or equivalent technical education
  • Minimum 7 years working experience in respective area
  • 2+ years of experience in leading a business area and in people management
  • Experience in medium to large project or program management
  • Experience within Distribution Centre Environment

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Senior Manager, Workplace Management

Brand:  adidas
Location:  Paris
TEAM:  Facilities & Services
State:  ON
Country/Region:  CA
Contract Type:  Full time
Number:  268136