Senior Manager GBS Continuous Improvement (m/ f/ d)

Purpose & Overall Relevance for the Organisation:

Global Business Services (GBS) has been created to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. In adidas GBS we leverage state of the art technology and cultivate a human-centric and innovative mindset to continually raise the bar of the user experience.


The Senior Manager of GBS Delivery Excellence Continuous Improvement (CI) will drive continuous improvement cross GBS Centers, across all global processes.  The person will drive the development of the strategy for Continuous Improvement and to support on prioritisation of initiatives based on impact on business value/customer experience and efficiency etc. It’s meaningful position for adidas 2025 strategy. As a continuous improvement Lead, the role holder will help to collaborate with CI Governance senior manager on CI methodology/framework build up as well as implementation. He or she will also play leadership on center continuous improvement team to collaborate with other GBS Organization on ESSA projects identification/coaching/replication etc.


Key Responsibilities:

  • Collaborate with adidas Global CI Hub to design/build up adidas own CI approach
  • Create framework for all workstreams on CI methodology launching with agile and efficient way of working
  • Support workstreams and top areas to drive ESSA (Elimination/ Simplification/ Standardization/Automation) opportunity identification.
  • Support to deliver operational efficiencies, process standardization and hamonization
  • Provide coaching on LSS/process re-enginer project to help project successful implement
  • Drive mindset of continuous improvement as a culture of adidas
  • Build up continuous improvement training program
  • Leverage TTT program to deliver continuous improvement training to center
  • Continuous Improvement event design and promotion
  • Support best practice sharing cross centers/workstreams
  • Team management on business needs filfulment as well as team member skill and career path development


Key Relationships:

  • Operations Center Leads
  • Functional GBS Operations teams
  • Global process owner
  • GBS Delivery excellence global team


Knowledge, Skills and Abilities:

  • Minimum of 5+ years of relevant experience in the area of end-to-end process improvement and/ process standardization in Finance/HR/Procurement
  • Strong experience in leading Teams for at least 3 years.
  • Experience in delivering LEAN SixSigma trainings and change management capabilities.
  • Excellent communication Skills at all levels of stakeholders.
  • Extensive experience of Continuous Improvement methodologies (both theoretical and practical application) LEAN/DFSS/DMAIC. SPSS modelling is preferred
  • Automation project experience
  • Comprehensive understanding of E2E-processes in Global Business Services
  • People management skills
  • Ability to think strategically, synthesize complex situations and develop innovative solutions within a changing environment
  • Experience of providing clear guidance and instructions to operational teams and coaching
  • Complete familiarity with Microsoft Office or equivalent tools
  • Strong data analysis and RCA capability
  • Knowledge of SAP FI and CO a plus
  • Fluent in English (written and spoken)


Requisite Education and Experience / Minimum Qualifications:

  • University degree or equivalent experience, preferable in accounting or business administration
  • Six Sigma Black Belt as plus


***Apply with your CV in English.***

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Senior Manager GBS Continuous Improvement (m/ f/ d)

Brand:  adidas
Location:  Porto
TEAM:  Strategy
State:  13
Country/Region:  PT
Contract Type:  Full time
Number:  363825
Date:  Sep 8, 2021