Senior Manager Program Management

Purpose & Overall Relevance for the Organization:


Lead Consumer Experience Program Management for CE HUB APAC , in close collaboration with the Market and Country teams to ensure the brand adidas consumer experience in the region reflects the consumer and market distribution needs following a global guidance towards a consumer centric brand experience for all physical retail touchpoints across channels (Own Retail, Franchising and Wholesale).


This role is responsible for supporting HUB teams and collaborate with the Market team in flawlessly executing programs and projects (hyper-localization), according to Project Management principles/framework, our Creative/Brand leadership and principles, resulting in world class consumer experience.


Key Responsibilities:


Project/ program management

  • Partner with Senior Director Consumer Experience HUB and steer the development of adidas’ future Omnichannel Program Management setup and objectives to further enhance adidas’ labels and categories and achieve commercial needs for the APAC market.
  • Lead, manage and deliver small, medium and large-scale projects/programs on a market level and respective functions within the boundaries of time, cost & quality while focusing on the organisations’ and market’s strategic expectations and requirements.
  • Take full responsibility for the definition, approach, facilitation and satisfactory end to end completion of projects (typically with direct business impact and firm deadlines)
  • Full project planning within project management framework and toolset to ensure tasks, deliverables, milestones, critical path and scope are managed
  • Identify, assess and manage risks to the success of the project
  • Ensure quality reviews occur on schedule and per procedure to ensure KPIs are met
  • Set and monitor project variables (cost, effort, scope etc.) against the project plan to implement corrective or preventative actions.
  • Manage change and ensure that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off
  • Provide effective leadership to the project team, and take appropriate action where team performance deviates from agreed tolerances.
  • Act as PMO for the Consumer Experience HUB and be accountable for overall projects reporting and communication for the HUB and back to Global, to ensure consistency of reporting and information for overall CE projects.
  • Ensure that Program Management best practices are shared with Global CE team and with Market whenever relevant.


Dependency/ complexity management

  • Think globally, locally and cross functionally to identify project and program dependencies and their impact liaise with the appropriate cross functional stakeholders to resolve issues and proactively offer solutions
  • Understand the relationship between own specialism and wider customer/organizational requirements.


Resource planning

  • Lead cross functional project team resources (at times internal and external) to deliver and support projects and programs.  Influence senior leaders to allocate project resources to secure the project/ program workforce
  • Monitor progress against agreed timelines and quality.
  • Facilitate effective working relationships between team members


Financials and Controlling

  • Follow established procedures for project cost control as an independent element within the projects/ programs to verify and control the project costs on time in full.
  • Ensure availability of the project cost status.  Apply appropriate methods for project controlling e.g. risk analysis, simulation calculations, target/ actual comparison.



  • Maintain and foster regular, accurate and appropriate communication to stakeholders (from project team members to senior executives) through project/ program lifecycle
  • Identify and maintain an in-depth stakeholder portfolio and broad network map, incorporating relevant cross functional areas, markets and other global departments to deliver and embed the projects/program.


  • Manage all team dedicated internal and external human resources if any.
  • Lead, mentor and coach own team and provide feedback on daily operations to ensure efficient reflection on behaviour and deliveries.
  • Control of the overall budget and planning of assigned programs within area of responsibility.
  • Accountable for performance reviews and identifying development needs of assigned teams.
  • Self-initiate assignments with emphasis on strategic, commercial and tactical focus
  • Any additional projects or tasks defined by the line manager
    Key Relationships:
  • Global Consumer Experience teams
  • Global Brand Design
  • Brand Marketing BU’s and Brand Communications teams
  • Brand Activation teams
  • Omni Chanel Marketing team
  • Merchandising team
  • Sales Strategy & Excellence
  • Market Store Development, VM & ISC, Merchandising, Marketing, Sales , HR, IT, Finance, DBC
  • External Agencies
    Knowledge, Skills and Abilities:
  • Ability to provide a clear framework for a project that is indicative of strong project, risk and stakeholder management
  • Pro-active (engaging & impact-oriented) mind-set, ability to think end-to-end with a global mind-set
  • Ability to think strategically, analyse data and influence decisions
  • Ability to be self-directed while working under tight deadlines
  • Ability to work in a fast-paced environment with different international cultures
  • Strong experience in managing many complex projects and programs simultaneously on a global level with significant budget
  • Strong communication (both written and verbal) and facilitation skills (small and large groups) especially when interacting with different levels of business
  • Fluent English (verbal and written),
  • Strong MS-Office skills (Word, Excel, PowerPoint) and demonstrable project management tool experience e.g. MS project, smartsheet, Merlin, basecamp or equivalent
    Requisite Education and Experience / Minimum Qualifications:
  • Ideally holds a project management qualification (PMI, PRINCE2, CSM, ITIL, Lean Six Sigma)
  • Minimum of 4+ years of progressive work experience in mid to large scale project or program management 
  • Retail Experience/Retail Construction/Retail Concept Design is desirabled
  • Experience on working with diverse, international and partly virtual teams

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Senior Manager Program Management

Brand:  adidas
Location:  Shanghai
TEAM:  Administrative
State:  SH
Country/Region:  CN
Contract Type:  Full time
Number:  401328
Date:  Jan 11, 2022