Senior Manager eMarketplace Key Accounts
Purpose & Overall Relevance for the Organisation:
- To drive profitable and sustainable market share growth within the defined digital eMarketplace key account, through driving the sell-in and sell-out of the defined Adidas brand product selection, whilst optimising key brand digital KPIs
Key Responsibilities:
- To drive the development of a Strategic Key Account Plan for the defined digital account
- Working with the Cluster & European Digital Partner Commerce (DPC) teams, develop and negotiate a Digital Joint Business Plan with the account & track progress on a monthly basis
- To sell-in the defined product assortments to the account & agree on sell-out targets, formalised in combination with Account Marketing Plans – in collaboration with the account marketing lead & account director
- To drive sell-out and order book conversion continuously, ensuring reliable and cost efficient supply for the account
- To regularly measure progress across the following key KPIs: Net Sales, Standard Margin, Profitability, Share of search, Availability, Orderbook conversion, Range efficiency, Stock turn, Market Share evolution, PDP views, CVR, CTR, Impressions etc.
- To represent the brand as an ambassador across all functions externally and internally
- To monitor and report on the digital key account and competitors’ activities and propose/initiate/drive necessary actions
- To provide accurate plans and forecasts on customer performance
- To ensure customer compliance with commercial, legal & brand agreements
- Coordinate subsequent implementation of product range decisions and continuously monitor the on-site assortment across key KPIs e.g. availability, out-of-stock rate – proactively actioning where opportunities arise
- Execute Digital Shelf optimization initiatives based on solutions developed by DPC in close collaboration with the account’s digital team
- Enhance the visibility of the Adidas brand across the defined Digital Key Account, tailoring to maximize impact based on the respective specific consumer journey
- In partnership with EU DPC Analytics, measure key performance metrics and quantify commercial impact based on enhancements and facilitate the forecasting of online sales & growth ambitions across your account
- Updating key internal stakeholders through regular Key Account Business Reviews
- Together with Europe DPC Partner Development, prioritize key digital acceleration initiatives to achieve JBP targets
- Lead Digital Shelf optimization initiatives in close collaboration with the account’s team
- In partnership with Europe DPC Analytics, measure & accelerate key performance metrics and quantify commercial impact based on enhancements
Key Relationships:
Key Account Sales, Advertising, Marketing & Operation teams, EU & Global DPC, EU Partner Program, EU Brand Teams, Wholesale sales, Customer Service, Supply Chain, Finance
Knowledge, Skills and Abilities:
- Understanding of how to accelerate and optimize our brand performance within a digital eMarketplace retailer’s platform
- Quantitative mindset, proficient in MS Excel, ideally already first experience with web-analytics tools and proven qualities in data manipulation and analysis
- Ability to convince and motivate people on different seniority levels and communicate progress & change
- Ability to work effectively and under pressure within an international team environment
- Strong industry knowledge, across divisions of footwear, apparel and accessories/equipment
- Strong cross functional experience across marketing and sales
- Highly motivated, with the ability to work in deadline driven environment
- Results driven personality
- Solution-oriented with a focus on achieving results. Great attention to detail
- Outstanding analytical and problem-solving skills
- Keen interest & knowledge in digital and of the sporting goods industry
- Fluent English is necessary
Requisite Education and Experience / Minimum Qualifications:
- University degree is preferred
- Proven experience within a Key Account Selling Environment
• Experience working with leading global eMarketplace platforms
- Experience in E-Commerce – ideally both with an eMarketplace and within a brand
- Experience and exposure to ecommerce UX and site optimisations, improving visibility and sales.
- Experience working with pan-country teams and accounts & understanding how to tailor our brand approach to each locale
- Sportswear industry experience is a plus
- Knowledge of local E-Commerce landscape
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.