Key Responsibilities:

• Take full ownership of Own Retail & Franchise commercial success through Operations Excellence & leveraging daily retail KPI’s ,
• Drive and execute project level work streams across functions to effect and enhance overall retail business.
• Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Area Managers
• Aid & Partner through analytics, with the Retail Director to Coach Area Managers to increase their store’s sales, productivity, and profitability with the analytical view of status and vision.
• Drive a analytical view on improving the daily Retail store KPI’s , looking at past , status quo and Future goal.
• Assess and make recommendations to improve the commercial viability and availability of products for the stores. How can this be utilized for in-season & Pre-season trading.
• Have a interest on utilizing data to help understand consumer behavior, product range , sell throughs , campaign performance etc, to be able to make pragmatic and quick decisions without losing opportunities.
• Spend focused time on the sales floor during store visits to determine various levers across Operations, Product , & Retail formula.
• Collaborate with SEA & Emerging Market teams by aligning local ambitions to HUB guidance.
• Liaise with Emerging market & SEA retail teams  , to bring Best practices to SG retail team,, to maximize the support from the HUBS , with the ambition to improve the market business.
• Along with Area Managers through the lens of analytics and brand guidance look at proper in-store Brand execution along with marketing team to establish standards and directives, in all stores within the country.
• Plan and prioritize structured store visits to maximize the performance.
• Dedicate a minimum of 3.5 days per week to completing store visits and ensure all stores in the country are visited at least once per month.
• Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback including actively managing poor performance.
• Seek coaching and learning opportunities to continually improve your performance.

Key Relationships:

• Retail back office team (Buying : In season & Pre season , Training , Store Development , Instore specialist , Brand Marketing , Membership , SEA & Emerging Market HUB Retail teams )
• Store In charge
• Franchise Partners
• Finance
• HR
• Franchise back office team
• Merchandising
• Brand Communications
• Visual Merchandising

Knowledge, Skills and Abilities:

• Functional: minimum 8-10 years of direct Retail or Franchise experience, ideally topped by an additional min 2 years on the Marketing or Sales side
• · Management: 3-5 years of management experience preferred
• · Industry: Textile industry (apparel/fashion/footwear) or FMCG
• · Proven track record of high collaboration & negotiation skills
• Advanced Analytics skill to be able to work with data to bring forwards observations and trends that can positively influence business

Requisite Education and Experience / Minimum Qualifications:

• Professional Background/Experience
  • Functional: At least 5 years of retail management experience with at least 4 years in operations; Must have the ability to influence others within an organization. Result-oriented
  • Industry: Preferably in retail/apparel/fashion/FW
  • Exposure: Sports
• Education: Degree or Diploma in Sales / Marketing / Retail Management
• IT
  • Outlook: Intermediate
  • Word: Advanced
  • Excel: Advanced ( Important & Mandatory )
  • Powerpoint: Advanced ( Important & Mandatory )
• Language Skills
  • English: Advanced
  • Local Language: Fluent