Specialist Orderbook Fulfilment(Temp 6 months)


Specialist,Order Book Fulfillment (Temp, 6 months)



Area: Order book fulfillment                                                 

Department:   SCM                                                                

Direct Reporting Line:  Order book fulfillment manager

Indirect/secondary reporting line:                           

Subsidiary/country: SH/China                                                           .

Location: Shanghai                                                                

GSMS Grade:   P2                                                                                

Number of Personnel Managed:                              

Cost Center/Budget and/or Revenue Responsibility:          



Purpose & Overall Relevance for the Organization:


The purpose of the Order Book Fulfillment Specialist is to support the company’s goal of being the preferred partner by providing superior supports to customers in each of the 4 regions
<span style="font-family:"Times New Roman",serif"> 
<span style="font-family:"Times New Roman",serif">Key Responsibilities:
<span style="font-family:"Times New Roman",serif"> 

  • Processes and follows-up on futures orders and daily orders
  • Handling the delivery shortage claim
  • Process defective return orders for all customers, make sure all the customers return can be process in a timely manner
  • Process take back return orders for all customers, make sure customers’ take back can be processed timely and correctly.
  • Process order transfer for all customers, make sure all the orders can ship out and meet customers request delivery date.
  • Adjust customers sales order according to addendum, make sure the order book updated timely and correctly
  • Place manual orders, make sure all the orders input in system timely and correctly
  • Stock movement process

Key Relationships:

  • Sales
  • Finance
  • Logistics
  • IT
  • Customers
  • MKT
  • DTC

Knowledge, Skills and Abilities:

  • Strong computer skills in Word, Excel, Access
  • Fluency in both oral and written English
  • Outstanding communication skills
  • Proactive, energetic, warm and enthusiastic

Requisite Education and Experience / Minimum Qualifications:

  • Bachelor or above degree, Supply Chain Management related Major will be a plus
  • 2 – 3 years of complaints handling, order processing, sales administration or customer service experience

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Specialist Orderbook Fulfilment(Temp 6 months)

Brand:  adidas
Location:  Shanghai
TEAM:  Supply Chain Management
State:  31
Country/Region:  CN
Contract Type:  Temp
Number:  273970
Date:  Nov 17, 2020