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Store Manager

rotPURPOSE & IMPACT ON ORGANIZATION:

Drives store profitability by:

  • Meeting or exceeding sales targets and controlling operational expenses
  • Managing all resources within the store to provide customers with a leading shopping experience
  • Leading the execution of effective and efficient store operations
     
     
    rotKEY RESPONSIBILITIES:
  • Takes ownership of his /her store and allocates resources and organizes processes to drive profitability in a variety of
    situations and market conditions
  • Has a working knowledge of the Profit and Loss Statement and the store KPIs and makes commercial decisions based on
    sound financial judgment
  • Tracks store performance data (e.g., sales, KPI’s, best sellers, payroll, space management) and responds with
    solutions that drive commercial success at them same time balancing Brand equity
  • Understands the behavior and patterns of the store’s customer base, draws conclusions from this and makes relevant
    adaptations to the service offer
  • Actively monitors customer satisfaction and feedback systems to drive continuous improvement
  • Leads service by example and ensures highly visible and effective customer service management at all times
  • Creates a culture where all store activity and assets are vehicles for showcasing and driving Brand equity
  • Actively ensures Brand and product knowledge is transferred into sales skills in all relevant categories
  • Manages an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store
  • Ensures store team compliance with all store policies and procedures
  • Minimizes loss by ensuring all loss prevention procedures are followed
  • Provides suggestions and ideas on ways to improve systems and processes
  • Recruitment – manages the recruitment process. Hires ‘flagship store caliber staff’ with passion for the Brand and sport
  • Manages the onboarding, training and development of the store team and ensures all HR policies and procedures
    are adhered to
  • Builds a highly motivated and engaged team with a brilliant team spirit
  • Works with the District Manager to identify strong performers with potential for growth along the Retail Field Career Ladder
  • Creates a high performance culture in his/her store by setting clear expectations and targets, analyzing team performance,
    holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance
  • Coaches, motivates and inspires team members to accomplish store goals and maximize their individual performance
  • Actively collaborates and shares best practices to drive District team performance
  • Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
     
     
     
    rotKEY RELATIONSHIPS:
  • Customers
  • Peers and Supervisor
  • Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.)
  • Local Administration (e.g. mall management)
     
     
    rotMINIMUM QUALIFICATIONS:
  • Minimum 2 years work experience in a sports/fashion customer- and commercial-focused retail environment with a Store Management responsibility
  • Advanced Leadership skills
  • Intermediate numeracy and literacy
  • Advanced verbal communication skills
  • English – advanced written and spoken
     

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Store Manager

Brand:  adidas
Location:  Gliwice
TEAM:  Retail (Store)
State:  SL
Country/Region:  PL
Contract Type:  Full time
Number:  217928
Date: