Team Lead GBS HR Services

Key Responsibilities

Personnel responsibility


Number of Personnel Managed

9 - 11

Signing authority


Budget responsibility


  • Operations:
  • Ensure the completion of all administrative tasks of the defined services and achieve the SLA requirements;
  • Ensure the process related documents are set up, updated and reviewed regularly and properly;
  • Keep good relationships with business partners and global functional Team on a proactive basis;
  • Identify the process risks and implement the preventive actions on a timely manner;
  • Ensure operation compliance with legal requirements and internal policies;
  • Support the E2E process in the resolution of difficult questions in the day to day operations;
  • Liaise between local HR teams and employees and ensure smooth communication & prompt resolution of all queries;
  • Support the global and local H2R programs implementation;
  • Proactively drive the process improvement to achieve employees satisfactory and higher efficiency;


  • Team Management:
  • Assess the team’s skills and build the team’s capability for daily operation regularly;
  • Effectively manage, motivate, and retain both the onsite and offshore team;
  • Ensure accurate and timely regular operation reporting for the team.



Key Relationships

Direct Reporting Line

Manager Hire to Retire

Internal Relationships

  • Global Functional Teams
  • Country HR Leadership and Business Partners

External Relationships

HR Services Vendors


Knowledge, Skills and Abilities


  • Excellent knowledge of MS-Office applications, especially PowerPoint;
  • Experience with business computing solutions, ideally also with SAP-HR and ticketing solutions
  • Strong mindset in process improvement and continuous efficiency;
  • Attention to details and good problem-solving skills;
  • Ability to manage, coach and develop the team;
  • Basic understanding of project management;
  • Familiarity with the relevant industry is an advantage;
  • International mindset.


Requisite Education and Experience / Minimum Qualifications

Professional Background / Experience

  • Minimum of 5 years of relevant work experience in a similar function for a multi-national company
  • 2+ years of team management experience


Undergraduate degree or equivalent professional experience

Regional Knowledge

Best knowledge of the reginoal business needs, labor laws and HR regulations

Language Skills

Good command of both spoken and written English

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title:  Team Lead GBS HR Services

Brand:  adidas
Location:  Dalian
TEAM:  Human Resources
State:  LN
Country/Region:  CN
Contract Type:  Full time
Number:  394631
Date:  Nov 25, 2021