Purpose & Overall Relevance for the Organisation:

Global Business Services (GBS) aims to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload.

Our Direct-to-Consumer (DTC) team handles large volumes of data and has a direct impact on the company's financial results. The selected person will be responsible for raw data gathering and handling from various sources to interpret patterns and trends. Responsible for managing data sets, developing reports and troubleshooting data issues. Responsible for scrutinizing the information using data analysis tool and reporting it to operational teams and management.

Key Responsibilities:

Ensure team’s management including coaching, training, motivation and performance appraisal guidance; 

• Supervise the daily operations by adhering to the agreed SLAs towards the business partners; 

• Ensure good relationships with business partners and the global functional Team on a proactive basis; 

• Develop and report relevant KPI’s for area of responsibility; 

• Ensure that KPI’s are maintained, achieved and reported in a correct and timely manner; 

• Generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work; 

• Problem analyses and proposal or assessment of solutions, and respective implementation. 

Key Relationships:

• Finance teams
• Process Owners

Knowledge, Skills and Abilities:

• Complete familiarity with Microsoft Office or equivalent tools; 

• Solid knowledge in the use of SAP FI is an advantage; 

• Solid knowledge in accounting area; 

• Ability to read, write and communicate in English in a business setting; 

• Ability to work independently; 

• Ability to pay close attention to detail.; 

• Problem solving and analytical skills; 

• Hands-on attitude; 

• Self-motivated and self-directed individual; 

• Good communication skills / good team player; 

• Team management skills.

QUALIFICATIONS:

• University degree or equivalent experience, preferable in accounting or business. 
• Minimum of 6 years of relevant experience in accounting. 
• Direct functional experience. 
• Proven work experience in people management / demonstrated ability to manage a medium-sized team.