Manager Human Resources

Area:                                                                                      Global HR        

Department:                                                                        Human Resources

Direct Reporting Line:                                                      Senior Manager/Director/Senior Director HR

Indirect/secondary reporting line:                                -

Subsidiary/country:                                                           The Netherlands

Location:                                                                               Amsterdam

GSMS Grade:                                                                        M4

Number of Personnel Managed:                                    -

Cost Center/Budget Responsibility:                              -

Purpose:

To support a people eco system around moments that matter – delivering value at every touchpoint and provide HR service and support to defined business area. Supports local HR projects and initiatives.

Key Responsibilities:

• Key contact of managers and employee base and consults on policies and procedures
• Supports employees in all people related topics, coach junior line managers to be empowered around people, engagement and performance topics and decisions
• Support and execute the People Strategy in a defined area
• Support Change Management plans and execution of new Org Design set up
• Support the sourcing of solutions to build skills and capabilities in partnership with expert communities, operationalize the workforce planning process
• Input and monitor dashboard and analytic trends
• Deliver into the talent pipeline buildup of respective support function
• Ensure our people products and processes are executed and adapt communication for customer base
• Quickly respond to complaints, questions, needs from line managers and employees.
• Support leaders/managers in their people R&R, appraisals, grievance, absence, H&S, Planning, TA, briefings, development and training

Key Relationships:

• Employees & Line Managers of support organization
• HR team members, locally, regionally and globally
• Talent and Rewards Partners and Experts
• Recruiters
• Finance
• Works Council
• HR Services
• Talents in area of responsibility- M3 and below

Knowledge Skills and Abilities:

• HR Capabilities: Individual and collective labor law. HR Subject Matter Expert, use of HR metrics, maintains external perspective, anticipating people trends, basic employee relations
• Business Capabilities: Commercial awareness, customer focus, basic understanding of business its value chain and key processes
• Consulting Capabilities: Basic consulting and counselling capabilities. Ability to deliver and support the selling of HR solutions to the business
• A good team player
• Gives support and high-level HR service, challenges, listens and understands needs and provides solutions. Customer oriented, approachable and strong interpersonal skills
• Mature, well-organized, a self-starter with enthusiasm and initiative
  Confident, creative and collaborative
• Strong written and verbal communication skills, presentations skills
• Brings in new ideas and tries out new methods
• Is open to new approaches and supports change
• Shows understanding of the overall strategy and the relevance for tasks
• Provides logical, compelling arguments and reasons for own ideas and recommendations

Requisite Education and Experience:

• University degree or equivalent (preferably main subject Personnel Management)
• Minimum of 3-5 years progressive work experience in the field of HR (preferably in an international organization)
• Internship or study abroad
• English fluent (written and oral) and Dutch would be beneficial