Floor Manager 

adidas | New Store Opening | Resorts World Birmingham

Join adidas and be part of an exciting new chapter.

At adidas, we're driven by a simple belief: through sport, we have the power to change lives. For over 75 years, we've brought together innovation, performance, and culture to create experiences that inspire athletes and consumers around the world.

We're now opening a brand-new store at Resorts World Birmingham and are looking for an ambitious Floor Manager to help bring our vision to life.

This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment, loves developing people, and is committed to creating an exceptional consumer experience. As a key member of the store leadership team, you'll play a critical role in driving performance, inspiring your team, and delivering operational excellence from day one.

We are seeking an energetic and customer-focused Floor Manager who is ready to take the next step in their retail leadership career and make a real impact within one of adidas' newest retail destinations.

What you'll do:

As Floor Manager, you will take ownership of a key area of the store, leading your team to deliver outstanding service, strong commercial results, and an unforgettable adidas consumer experience.

You will:

• Lead and inspire a team of retail professionals to deliver against sales and KPI targets

• Create an exceptional in-store experience by coaching your team to deliver outstanding customer service

• Lead from the front on the shop floor, acting as a role model for service, selling, and brand excellence

• Use commercial insight and performance data to make decisions that improve sales, productivity, and operational efficiency

• Coordinate daily floor operations, ensuring the right balance between customer service and operational execution

• Support product availability by working closely with stockroom teams to maximise replenishment and reduce missed sales opportunities

• Drive flawless execution of visual merchandising standards, campaigns, and in-store communication

• Coach, develop, and motivate team members to unlock their potential and build confidence

• Support recruitment, onboarding, and ongoing training initiatives across the store

• Ensure all operational, cash handling, health & safety, and loss prevention procedures are followed

• Step into Assistant Store Manager responsibilities when required and support the wider leadership team

• Foster a positive, energetic team culture that reflects the adidas values and inspires high performance

Who you are:

• An experienced retail supervisor, team leader, or floor manager with a passion for consumer experience

• A confident people leader who enjoys coaching, developing, and motivating others

• Commercially aware with a strong understanding of retail performance indicators and sales drivers

• Passionate about sports, fashion, and the adidas brand

• A proactive problem-solver who can adapt quickly in a fast-moving retail environment

• Energised by working on the shop floor and connecting with consumers and teammates

• Organised, resilient, and committed to delivering operational excellence

• A strong communicator who leads through positivity, collaboration, and example

Why join adidas?

This is more than a Floor Manager role. It's your opportunity to be part of a new store opening, develop your leadership career, and help shape the culture and success of an exciting new adidas location.

We offer:

• Competitive salary and annual bonus opportunity

• Generous employee discount on adidas products

• Career development and progression opportunities within a global sports brand

• A culture that celebrates individuality, teamwork, and innovation

• Access to learning and development programmes designed to help you grow

• The opportunity to play a key leadership role in a brand-new store opening

Ready to lead from the front?

If you're passionate about retail, excited by the opportunity to inspire a team, and motivated by delivering exceptional consumer experiences, we'd love to hear from you.

Apply today and help us create an unforgettable adidas experience at Resorts World Birmingham

IT STARTS WITH YOU!