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Manager Outbound FC

Purpose & Overall Relevance for the Organization:

Lead a well-trained, highly effective Fulfilment Center outbound team to ensure all orders are delivered to the agreed service levels, meeting or exceeding customer expectations. This position is responsible for leading the continuous improvement strategy of the Distribution Center (DC) as the Lean Ambassador for Colombia, driving standardization, operational efficiency, and process optimization at a national level.

 

Key Responsibilities:

  • Plan and control the monthly and daily operational volume of all channels considering sales plan and fulfilment center capacity ensuring maximum optimization of the resources by close working with Customer Service (Wholesales), Allocation and Buying (Direct to Consumer) and Order Fulfilment (Supply Chain and Regional eCommerce) teams.

 

  • Lead and plan together with the 3PL (third party logistic) and Transportation team the outbound resources to achieve the forecasted volumes and priorities ensuring on time and in full delivery to all customer orders.

 

  • Coordinate with the 3PL (third party logistic) and Transportation to meet daily requirements of all customer demands including picking, VAS (valued added services), packing, shipping, delivery and working day exceptions.

 

  • Plan and coordinate eCommerce events and service improvement initiatives or projects, ensuring orders are fulfilled and delivered meeting or exceeding consumer expectations.

 

  • Monitor embellishment process, ensuring the on-time contact with Marketing for free of charge campaigns, correct embellishment platform update and duly cost allocation for involved 3PL services and supplies required.

 

  • Acts as the Lean Ambassador for Colombia, driving Lean adoption, Kaizen culture, problem‑solving, and sustainable operational excellence in the DC through standardization and continuous improvement. Leads the development and implementation of new methods and processes to meet customer needs, enhance compliance, reduce costs, and increase customer satisfaction.

 

  • Lead, propose and implement outbound efficiency plans, coordinating all necessary tasks with 3PL (third party logistic) and Transportation team, to minimize current CPU (cost per unit), improve SLAs (service level agreements) and KPIs (key performance indicators) ensuring all targets are achieved.

 

  • DC project management: Monitor and follow up the Site improvement Plan (SIP) supporting the implementation of the different initiatives defined for the different areas and processes in the DC looking for cross functional and teamwork environment.

 

  • SAP Key User, providing training and support to all FC (fulfilment center) team and leading contact with Local & Regional IT (Information Technology) to ensure all support is provided in timely manner to guarantee correct fulfilment centre operation.

 

  • Lead direct report to deliver positive operational results. Responsible to provide timely feedback, effectively coaching and empowerment with the purpose of develop Supervisor Outbound career.

 

  • Management, tracking, optimization and reporting for DC operational budget, ensuring cost efficiency and alignment with financial targets.

 

Key Relationships:

  • 3PL (Third part logistic provider)
  • FC (fulfilment center) team
  • Transportation
  • Order Fulfillment (Supply Chain Management)
  • eCommerce – Regional team
  • Customer Service
  • Allocation & Buying team (Direct to Consumer)
  • Marketing: SPOMA & Brands
  • IT (Information Technology) – Local and Region
  • FP&A
  • Accounting & GBS
  • Embellishment team (3PL)
  • SCM regional team

 

Knowledge Skills and Abilities:

  • Excellent analytical skills
  • Strong communication and interpersonal skills
  • Ability to manage diverse stakeholders
  • Team player
  • Consumer Oriented
  • Advance Excel and/or Access knowledge
  • Project management skills.
  • Strong knowledge of WMS (warehouse management system) and Warehouse operation processes.
  • Fluent in English, both written and spoken.

 

Requisite Education and Experience / Minimum Qualifications:

  • University degree in Engineering, Business or Logistics.
  • Minimum of 5 years’ experience in Supply Chain Management, leading world class operations.
  • 2 years people management experience

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need..
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Manager Outbound FC

Brand: 
Location:  Bogota
TEAM:  Supply Chain & Sourcing
State:  Dist
Country/Region:  CO
Contract Type:  Full time
Number:  541785
Date:  Mar 4, 2026
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