Purpose & Overall Relevance for the Organization:

Responsible for managing accurate payroll execution, payroll process consistency and payroll data accuracy with a focus on payroll accounting and taxes across multiple countries in Latin America.   Responsible for compliance with local labor laws and tax regulations as well as customer satisfaction for payroll delivery. Responsible for planning, coordinating, and organizing workflow to meet rigid payroll deadlines.

• Ensure accurate and timely payroll tax filings, statutory requirements, and payments in multiple countries.
• Oversee payroll processing activities, including calculations, deductions, reconciliations, and compliance with local labor laws.
• Assist in processing payrolls, auditing net payments, tax withholdings, taxable benefits, shadow payrolls, and other payroll tax-related tasks.
• Monitor regulatory changes and update payroll processes and controls accordingly.
• Ensure compliance with accounting requirements, including tax set-up, deposits, filings, and year-end reconciliations.
• Manage and develop a team of payroll specialists; coordinate day-to-day operations and are responsible for coaching and development.
• Respond to employee inquiries regarding payroll issues or concerns with a high level of customer service including supporting the team with escalated or more complex issues.
• Collaborate with Corporate Tax on payroll-related matters and partner with Finance on month-end accounting close, journal entries, and accruals.
• Generate and review internal and external payroll reports (monthly, quarterly, ad hoc).
• Maintain financial controls, audit trails, and support both internal and external audits.
• Liaise with local agencies to establish payroll accounts and resolve compliance issues.
• Maintain accurate documentation of payroll policies and procedures.
• Manage third-party payroll vendors and ensure adherence to service level agreements (SLAs).

Knowledge Skills and Abilities

• Strong verbal and written communication skills, with the ability to engage effectively across all levels of internal and external stakeholders.
• Committed to delivering high-quality customer service to a diverse employee base across Latin America.
• Highly organized and detail-oriented, with excellent analytical skills for problem-solving and decision-making.
• Proven ability to manage and prioritize multiple tasks in parallel while maintaining accuracy and efficiency.
• Demonstrates reliability and focus under pressure, consistently meeting deadlines.
• Skilled in identifying, analyzing, and resolving complex payroll issues, ensuring timely and effective solutions.
• Thrives in a dynamic, fast-paced, and multicultural work environment.

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree required
• 5-7 years of work experience in payroll operations with a high volume payrolls and strong knowledge of payroll practices in multiple Latin America countries.
• Experience working with outsourced payroll vendors.
• In-depth knowledge of payroll taxes, accounting and local regulations.
• Solid understanding of end to end payroll operations.
• High level of affinity to and experience with payroll solutions and HCM systems ideally SAP-HR/ Employee Central.
• Excellent Microsoft Excel / spreadsheet analysis experience.
• Bilingual (Spanish required); English fluency preferred.