Purpose & Overall Relevance for the Organization:

The Senior Payments Specialist plays a key role in ensuring the end-to-end execution of domestic and international payments with high accuracy and compliance. This position acts as a subject matter expert in the payments process, supports process optimization, and serves as a liaison between AP, local finance, Treasury, IT, and external financial institutions. This role contributes to the continuous improvement and governance of payment operations within the GBS framework.

Key Responsibilities and General Accountabilities:

• Process vendor and government payments in accordance with internal policies and local regulations.
• Ensure proper documentation and approvals are in place before executing payments.
• Validate payment proposals generated by the Accounts Payable team before submission to the bank.
• Handle exceptions or rejections, liaising with banks or internal teams to resolve issues promptly.
• Act as the main point of contact for complex payment issues, rejections, or escalations involving banks, vendors, or internal teams.
• Support treasury and accounting teams with cash flow forecasting and reconciliation activities.
• Maintain accurate records and provide audit support as needed.
• Collaborate with other GBS/Finance teams to drive continuous improvement and automation opportunities.
• Maintain files DTPs and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
• Identify the improvement opportunities and support their implementation.
• Assist ongoing projects for the implementation of technology solutions.

Key Relationships:

• Procurement.
• Local finance teams.
• Corporate Treasury.
• Internal Control.
• Accounts payable.
• Other GBS departments.

Knowledge, Skills and Abilities:

• Treasury and Accounting knowledge. Experience with SAP is a plus.
• Experience and different payment methods (ACH, wire transfers, SWIFT, checks, etc,.).
• Foreign payments regulation.
• Ability to read, write and communicate in English and in a business setting.
• Problem solving and analytical skills.
• Self-motivated and self-directed individual.
• Good communication skills and stakeholder management.
• Strong attention to detail, organizational skills, and ability to manage deadlines.
• Customer service mindset.

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent experience, preferably in Accounting, Business Administration, or related field.
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 2+ years of experience in Accounts Payable or Payments processing (GBS or SSC experience is a plus).
• English proficiency (written and spoken); Portuguese is a plus.