Purpose & Overall Relevance for the Organization:

To drive consistency in execution of Retail training programs that support operational excellence and help us meet or exceed our business objectives.

Key Responsibilities:

· Deploy a holistic and consistent Retail training approach to that provides channel specific capabilities while identifying and maximizing cross-channel synergies

· Maintain yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly

· Manage KPI´s and monitor implementation of tools/programs to assess quality of trainings at retail and measure the impact to the business

· Deploy training models, plans and modules to support the knowledge increase of the trainers and retail store staff in Brands, Products and Benefits

· Align business needs assessment and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs

· Provide input on high potentials based on training/coaching experiences

· Control monthly budget usage and report to manager

Key Relationships:

· Excellent interpersonal relationships. Permanent contact with commercial teams in stores.

· Direct contact with retail & Wholesales stakeholders.

Knowledge Skills and Abilities:

· University degree or equivalent education required

· Broad and deep theoretical understanding of functional area

· Minimum 2 years experience in job or job function

Requisite Education and Experience / Minimum Qualifications:

· 2 years experience