PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION 

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

KEY RESPONSIBILITIES  

• Ensures the highest level of adidas service is given to each customer. 

• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 

• Involved indirectly with ticketing of products as well as checking paperwork against items received. 

• Assists in product flow from stockroom to sales floor on a fill-in basis. 

• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 

• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 

• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 

• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 

• Maintaining general housekeeping standards (Including cleaning of the store) 

• Safekeeping of Company assets 

• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP. 

• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice. 

• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product. 

KNOWLEDGE, SKILLS AND ABILITIES

• An absolute passion for retail & customer service 

• Ability to use your initiative 

• Clear and upbeat communication skills 

• Flexibility- you can help during the week, during evenings and weekends too 

• Previous fashion retail experience will be highly regarded but is not essential 

• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations 

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE

• The passion to work within a team to deliver great results.  

• Ability to perform in a fast-paced, high volume retail environment. 

• Enthusiasm. 

• A love for fashion and great confidence to style your customer with any look they want to create! 

MINIMUM QUALIFICATIONS

• Matric certificate   

• 0-1 years of retail experience