RETAIL SALES ASSOCIATE                                                       

Department:                                                                               Retail Operations

Direct Reporting Line:                                                            Retail Store Manager

Subsidiary/country:                                                                 Ghandi Square, Johannesburg

JOB PURPOSE

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

•    Ensures the highest level of adidas service is given to each customer.

•    As needed, completes any regular sales transactions involving cash, credit, checks, etc.

•    Involved indirectly with ticketing of products as well as checking paperwork against items received.

•    Assists in product flow from stockroom to sales floor on a fill in basis.

•    Ensure that Company assets and stock is always secured in order to alleviate shrinkage.

•    Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

•    Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

•    Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

•    Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

•    Maintaining general housekeeping standards

•    Safekeeping of Company assets

SKILLS REQUIRED

•    Listening

•    Excellent customer service

•    Meeting sales goals

•    Selling to customer needs

•    People skills

•    High energy level

Education And Experience Requirements

•    Matric certificate

•    0 – 1 years of retail experience