District Manager

Purpose & Overall Relevance for the Organization:

Drive own retail stores profitability by meeting or exceeding district sales and profit targets. Coaching Store Managers to drive commercial success and excel in customer service. Ensuring proper execution of established policies, procedures, initiatives and directives.

Key Responsibilities:

• Take full ownership of the district and its commercial success
• Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Managers
• Coach Store Managers to increase their stores’ sales, productivity and profitability
• Ensure the legal and financial integrity of the district’s store portfolio
• Drive a service and selling culture in the district
• Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Managers
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the district
• Facilitate the effective and timely delivery and execution of Foundational and Seasonal Brand and product training materials in the stores
• Plan and prioritize structured store visits to maximize the district’s performance
• Dedicate a minimum of 3½ days per week to completing store visits and ensure all stores in the district are visited at least
• Ensure compliance with established policies, procedures, initiatives and directives
• Assess and make recommendations to improve the commercial viability and availability of products for the district’s stores
• Manage loss prevention as well as health and safety risks
• Share inputs for recruitment, on-boarding, training and development efforts in the district
• Own succession planning for the district
• Ensure compliance to established HR policies and procedures
• Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
• Coach, motivate and inspire Store Managers to accomplish store goals and maximize their individual performance, both face-to-face and remotely.
• Share best practices to drive overall Market and Global retail performance
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve performance