Assistant Manager Retail Training West
Assistant Manager Retail Training
Area: China
Department: Retail
Direct Reporting Line: Senior Manager Retail Training
Indirect/secondary reporting line: -
Subsidiary/country: GCA
Location: Chengdu
GSMS Grade: P1
Number of Personnel Managed: -
Cost Center/Budget and/or Revenue Responsibility: -
PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:
Support both own retail and franchise business achievement and people development by delivering training/coaching in store level.
- Participate in training content development, including basic training, seasonal product training and other project-based training.
- Deliver training session to retail staff to ensure they are qualified in product knowledge, service /selling skill, store operate and store management.
- Deliver coaching in store level to sharpen the skill.
- Regularly visit and evaluate the in-shop training implementation of each store.
- Set up yearly and monthly regional training plan base on national training calendar.
- Tracking in-shop training delivery with regional training team quantitatively and qualitatively.
- Maintain training record and work out training report on regular basis
- Relevant administration work
Key Relationships:
- Training Hours
- Training/coaching quality base on internal measurements
- Retail KPIs
- Project achievement
KNOWLEDGE, SKILLS AND ABILITIES:
- Exceptional presentation, storytelling and facilitation skills for both live and virtual audiences.
- Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to manage details at a very high level
- Proactive and effective communication
- Being service-minded, willing to help
- Implementation of training processes and systems
- A genuine passion for brand, its heritage and its products.
- Interest in further development in learning is a plus
REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:
- College or above
- Above 3 years training or retail operation experience. Passion to running or outdoor is a plus
- Excellent PPT and excel skill, interest in AI tools is a plus
- Good in reading and writing in English
- Fluent in Mandarin
- Any certificate of Training will be a plus
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.