Global Business Services (GBS) has been created to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. In adidas GBS we leverage state-of-the-art technology and cultivate a human-centric and innovative mindset to continually raise the bar of the user experience.

The Business Process Management (BPM) Senior Specialist role focuses on process modeling & mining, governance frameworks, and maturity assessments to drive optimization and streamline all value streams within GBS operations.

Key Responsibilities:

• Ensure the process repository is continuously updated to reflect current workflows, standards, and best practices.
• Design and maintain end-to-end process models using tools like Signavio.
• Utilize process mining tools to analyze process data, identify inefficiencies, and provide actionable recommendations.
• Drive process re-engineering initiatives to streamline workflows, eliminate redundancies, and enhance efficiency.
• Implement and sustain process governance frameworks to drive consistency, compliance, and standardization across GBS functions.
• Conduct periodic maturity assessments and audits to benchmark processes against industry standards and best practices.
• Develop and execute targeted improvement plans to elevate process maturity goals.
• Create and maintain virtual process learning modules to document business processes, ensuring accessibility for training and knowledge-sharing purposes.
• Collaborate with GPOs, SMEs from Finance, Procurement, and HR teams to align business processes with operational needs.
• Conduct cross-functional workshops, brainstorming sessions, and discussions to promote a culture of continuous improvement and collaboration.

Key Relationships:

• Global Process Owner
• Subject Matter Experts
• Functional GBS Operations teams
• GBS Innovation Team

Knowledge, Skills and Abilities:

• Hands-on experience with Business Process Management and Lean methodologies.
• Strong understanding of end-to-end business processes like Order to Cash, Source to Pay, Record to Report, Hire to Retire within a GBS environment.
• Proficiency in process modeling & mining tools such as Signavio or Celonis.
• Experience with continuous improvement frameworks, including Lean or Six Sigma.
• Expertise in implementing process governance frameworks to ensure consistency and compliance.
• Excellent communication and facilitation skills to engage with diverse stakeholders.
• Problem-solving mindset with a focus on delivering practical and innovative solutions.

Requisite Education and Experience / Minimum Qualifications:

• 8+ years of overall experience, including 3+ years in Business Process Management or Lean Process Improvement.
• University degree or equivalent experience.