Purpose & Overall Relevance for the Organization:

Responsible for managing the end-to-end product flow of adidas efficiently, timely, and cost-effectively – from origin factories until stock delivery to Distribution Centers and direct-to-customer shipments. Key accountabilities include daily monitoring and execution of all inbound shipping activities, customs clearance, forwarding, and stock updates, ensuring business continuity and service excellence.

Key Responsibilities:

• Inbound Operations & Product Flow
  Manage the efficient and timely movement of adidas products from factories to UAE DC and direct-to-customer shipments (UAE or China). Oversee scheduling, booking, and tracking of inbound shipments to ensure on-time arrival and accuracy.
• Service Provider & Stakeholder Management
  Lead discussions and maintain strong account management with shipping lines, freight forwarders, and inbound service providers. Run regular performance reviews (QBR/MBR) and collaborate cross-functionally with Product Supply, Sales, OBF, and SCM Excellence teams to align on priorities and delivery plans.
• Documentation, Compliance & Customs
  Ensure the accurate preparation and maintenance of shipping instructions, inbound documentation, SOPs, and HS codes. Monitor compliance with customs regulations and manage claims resolution when required.
• Visibility, Reporting & KPI Tracking
  Provide visibility of inbound forecasts across internal and external stakeholders. Build, monitor, and report on key KPIs, lead-time performance, detention & demurrage (D&D), port pendency, and container movement. Conduct monthly & quarterly analysis of actuals vs. targets and share results with stakeholders.
• Cost Control & Governance
  Monitor and control inbound costs, including freight, customs, and 3PL invoices, ensuring accuracy and approval. Identify opportunities for cost savings and efficiency improvements while balancing service quality and governance requirements.
• Projects & Global Alignment
  Support global logistics initiatives, tendering processes, and the implementation of key strategic projects and seasonal delivery planning.
• Team Leadership & Development
  Provide guidance, clear objectives, and regular performance reviews for team members. Set development targets, follow up on individual growth plans, and ensure smooth cooperation and network across the wider team.

Key Relationships:

• Global & Regional:
  • Product Supply
  • Distribution Center
  • Logistics Providers
  • Finance
  • Order Fulfillment

Knowledge, Skills and Abilities:

• Expert in Inbound and Customs.
• Strong analytical skills and data driven decision making.
• Ability to deliver good results under pressure, accepting and meeting critical deadlines
• Ability to #CreateTheNew by challenging the status-quo.
• Motivated team player and willing to learn.
• Strong and proven analytical and communication skills with attention to details.
• Experienced in logistics and supply chain management as well as project management.
• Competence, experienced and high level of IT affinity (MS Office/Teams needed / SAP, WMS knowledge is a plus.
• Strong interpersonal and communication skills including the ability to lead and influence discussions in diverse groups of varying size (internal & external).
• English & Arabic speaking and writing.

IT Skills:

• Word | PowerPoint | Outlook: Good
• Power BI : Good
• SAP : Good
• Excel : Advanced

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s Degree/University degree or higher in Supply chain Management.
• 3-4 years of overall work experience in Supply Chain/Logistics
• Managerial Experience is a plus.