Back of House Specialist Gateway
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
- Contribute to maximizing the profitability of the the store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers:
- To maintaining an effective and organized stockroom and logistical environment
- To executes store operations with particular focus on product flow to and from the store, sales floor and back of house
KEY RESPONSIBILITIES:
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
- Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
- Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor
- Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures
- Do weekly cycle count to resolve negatives on weekly report with management approval.
- Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner and ensure all shipments received posted, all inbound resolved and handle all discrepancies accordingly.
- Monitor BOH schedule/planner VS shipments delivery schedule collaborates with management
- Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity
- Comply with store policies and procedures to maintain a safe shopping and working environment
- Identify improvement opportunities and communicate suggestions to store management to drive commercial success
- Guide and train selected members of the store team on basic stockroom processes and behaviors
- Collaborate productively and respectfully with team members
- Make yourself available to support other team members when needed
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
KEY RELATIONSHIPS:
- Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor
KNOWLEDGE, SKILLS AND ABILITIES:
- Adapts communication style to service both internal and external consumers dependent on the situation
- Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
- Deals professionally with difficult situations
- Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring effective flow of merchandise to the sales floor
- Learn and share knowledge with the team (culture of developing others)
REQUISITE EDUCATION AND EXPERIENCE:
- 2 - 4 years of retail experience and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding
- Intermediate numeracy and literacy and advanced verbal communication skills
- Matric Certificate
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.