Purpose & Overall Relevance for the Organization: 

The HR Manager – EM HUB ( based in India) will serve as the HR Business Partner for the EM E-commerce (Ecom) & Digital Partner Commerce (DPC) teams , while also being the go-to HR partner  for the EM HUB employees in India. This role will drive Biz partnering, workforce planning and HR operations to enable business growth and operational excellence. 

Key Responsibilities:  

• Partner with business leaders and HR Director to support organizational design, workforce planning, and capability building to drive sustainable growth. Act as the primary HR advisor to the Ecom & DPC EM teams. 

• Oversee end-to-end HR processes for EM HUB employees in India, including recruitment, onboarding, relocation, performance management, compensation reviews, training & development, and DEI initiatives. 

• Ensure seamless execution of key HR processes in collaboration with COEs -Rewards, Talent Acquisition, Talent Partner, DEI, etc 

• Manage the Ecom & DPC workforce planning process, covering organizational structure, capability development, budgeting, and SAC, FTE/PEX planning. 

• Analyze business needs and provide strategic recommendations to optimize talent deployment, cost efficiency, and future workforce readiness. 

• Support the execution of talent reviews, succession planning, and leadership development initiatives to ensure a strong pipeline of future leaders. 

• Develop and leverage HR analytics to track key people metrics (e.g., attrition, engagement, performance trends) and proactively address workforce challenges. 

• Provide data-driven insights to business leaders, enabling informed decision-making and timely interventions. 

• Act as a key escalation point for EM HUB employees in India for employee relations matters, and value violations, ensuring fair resolution and adherence to company policies  

• Collaborate with local and regional teams to drive compliance, mitigate risks, and continuously enhance the employee experience 

Key Relationships:  

• EM Ecom Teams 

• EM HUB Team 

• EM HR Team, India HR Team 

• COEs- Talent,  Rewards, TA, Workplace, D&I, PMO and GBS  

Knowledge, Skills and Abilities:  

• Customer-oriented, Commercial mindset 

• Analytical and numerical astuteness 

• Approachable withs strong interpersonal skills 

• Strong written and verbal communication skills  

• Team player with supervisory and management skills 

• Critical thinking and problem-solving skills  

Requisite Education and Experience / Minimum Qualifications:  

• University degree or equivalent  

• Minimum of 7 years progressive work experience in the field of HR with 3 years of HR partnering role; preferably in an international organization (ideally in Retail working with Field organization)   

• Proven ability to act as a trusted HR Business Partner, influencing senior stakeholders and driving business-aligned HR initiatives. 

• Ability to analyze workforce data, anticipate challenges, and implement proactive solutions. 

• Experience managing complex HR operations and cross-functional partnerships in a matrixed environment.