Senior Manager Consumer & Market Insights - Europe (m/f/d)
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
Contribute to sustainable growth of consumer desire, net sales and profitability by bringing external consumer, market and competitor insights into the business.
Contribute to embedding data to inform the mid-/long-term strategic plan, prepare decision-making, and support the business development function.
The Consumer & Market Insights Team is a strategic & commercial partner to the business and a key part of ensuring the business is consumer-obsessed.
KEY RESPONSIBILITIES:
- Drive implementation of standard, best-practice approach to meaningful external data-analysis and facilitate interpretation, to effectively and efficiently support strategic business planning.
- Drive development of relevant tools and interactions to facilitate access to insights. Educate stakeholders and contribute to data-based decision-making and action. Source specific insights tools to enable consumer and market insight generation.
- Drive the execution of collaborative European projects, process improvements, new tools and best-practice sharing that are in alignment with the strategies and priorities of the adidas Group organization’s strategy and principles.
- Prepare detailed briefings
- Be the point person for agencies and internal stakeholders
- Define and execute a process and interaction with global sales teams and European clusters BD teams regarding consumer & market intelligence
- Leverage and share insights across BUs, Account Managements at global, European and local level
- Improve tracking and management of research requirements and efforts
- Define recommendations and potential actions based on insights
- Analyze proprietary data sets in collaboration with internal and external experts and use tools such as Tableau in the business to identify insights to action.
- Define creative ways for storytelling and bringing insights to life to compel us to take action.
- Drive and manage the Consumer & Market Intelligence network, acting as focal point for European Clusters/ Countries, global functions and other key support functions to ensure identification of strategic initiatives and focus areas. Source and share best practices from inside and outside of the adidas Group.
- Proactively bring new external consumer perspectives & market trends in the European & Global Sales organization.
- Work independently and collaborate across multiple functions and departments.
KEY RELATIONSHIPS
- Market Europe: Business Development Teams Europe and Clusters, BUs, Channels
- Global: Consumer Insights, Global Sales
- Others: key support functions e.g. IT, Finance, relevant functions in other markets
- Agencies and other external partners
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong knowledge of business KPIs and ability to work with numbers, showcasing diligence & attention to detail
- Strong analytical skills, ability to organize data, and draw powerful insights by effectively displaying information and identifying relevant patterns; confidence in using (multiple) data sources to decipher and tell a clear story
- Strong communication skills
- Strong collaboration skills with the ability to create effective, deep and successful working relationships across all levels of the organization
- Previous consumer insights, sales or marketing experience within the international sporting goods industry or experience in project management helpful
- Mental flexibility, adaptability, initiative and determination
- Ability to drive conclusions from data and insights to support definitions of strategic levers and translation into operational plans
- Excellent verbal and written skills in English (German or other European languages are a plus)
REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:
- Degree in psychology, sociology, data analytics, marketing, business studies, or related field
- 3 to 5 years work experience within project management or in a consumer insights role
- Experience in working with databases, Tableau/ Microstrategy, Excel (incl. Pivot), Think Cell, high interest in mastering new tools
- Passion for sport/ sporting goods industry
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.