Credit Control Specialist  

Department:  Finance 

Direct Reporting Line:  Manager Credit Management an  

GSMS Grade: P1  

Number of Personnel Managed:  0  

Purpose & Overall Relevance for the Organization: 

Credit Control is a key and highly trusted role in the organization, he ensures the Implementation of the internal controls and safeguarding the business process in a risk-free environment in terms of receivables management, cash collection, and trade investment. 

Key Responsibilities:  

Credit & Risk Management 

• Manage credit block and release processes in SAP. 

• Implement and monitor credit limits according to the authorization matrix and global credit policy. 

• Validate customers in accordance with global policy and ensure correct creation in SAP. 

• Review and post financial credit notes. 

• Ensure adherence to credit terms and credit facilities. 

• Perform monthly review of accounts receivable allowance and ensure compliance with GFM policy. 

• Prepare monthly bad debt provisions and manage legal follow-up for bad debt cases. 

Accounts Receivable Management 

• Reconciliation of the AR balances with the customers 

• Clear posted payments against invoices in SAP. 

• Follow up closely with customers on due dates and send recurrent payment reminders to delinquent accounts. 

• Prepare customer statements of account and end-of-season return provisions. 

Cross-Functional Collaboration 

• Align with the sales team on disputed payments and provide financial recommendations in line with global policies. 

• Collaborate with customer service to ensure business continuity and follow up on export documentation. 

• Coordinate with the legal department on overdue and escalated accounts. 

• Follow-up with sales on contracts and trade term signatures. 

• Support internal and external auditors during financial and operational audits. 

• Manage customer master data in SAP and ensure timely upload and monitoring of trade terms. 

Personnel: 

• Strong team player with excellent collaboration skills. 

• Broad perspective with the ability to understand end-to-end business processes. 

• Proactive mindset with the ability to initiate and drive process improvements. 

• High level of service orientation and strong interpersonal skills. 

• Strong organizational skills and ability to meet deadlines. 

• Analytical thinking and forecasting capabilities. 

• Solution-oriented with a proactive approach to challenges 

• Analytical & Forecasting skills. 

• Respect the deadline. 

Key Relationships:  

Customers, Finance, Sales, Customer Service, Banks & Auditors.  

Requisite Education and Experience / Minimum Qualifications:  

• A university degree in Business, Finance, Accounting, or Audit is preferred and considered an advantage. 

• Functional: > 3 - 4 years’ experience. 

• Industry: ideally apparel/fashion/shoes or FMCG. 

IT Skills: 

• Outlook: Good 

• Excel: Advanced 

• PowerPoint: Good 

• SAP: Advanced 

Language Skills: 

English: Strong verbal and written communication skills