Senior Manager Ecommerce
Senior Manager eCommerce(Planning & Operations)
Purpose & Overall Relevance for the Organization:
Drive eCom sales for adidas through official sites & 3rd party platforms
The eCommerce Lead is responsible for the holistic ownership and management of the eCommerce channel, including the official website and 3rd party platforms. The role covers end-to-end accountability for trading performance, traffic generation, CRM, product & buying, and the overall customer journey, while matrix-managing business targets and cross-functional teams (CX, Ops, Marketing, BI) to drive sustainable growth.
Key Responsibilities:
- Own the end-to-end eCommerce channel performance, including website and 3rd party platforms, with full accountability for sales, traffic, conversion, CRM and customer experience.
- Lead day-to-day eCommerce operations – from product buying alignment, targets, site content & sequencing, to posting sales and ensuring optimal stock availability for the Online Store.
- Drive online merchandising strategy in close collaboration with Buying and Brand teams to maximize engagement, sell-through and commercial impact for both adidas & Reebok.
- Accountable for site traffic performance across CRM, marketing channels and performance initiatives, working cross-functionally with relevant teams to drive optimization of the funnel based on data and insights.Matrix-manage business KPIs across functions including CRM, Traffic, CX and Operations to ensure alignment with overall eCommerce targets.
- Partner closely with Brand, Retail and Wholesale teams to align brand strategy, assortment and omni-channel execution.
- Ensure the website and digital platforms operate efficiently, proactively resolving issues to maximize sales opportunities and deliver best-in-class customer experience.
- Maximize category performance through attractive and data-driven digital promotions, jointly aligned with Retail, Wholesale and Brand teams.
- Own the delivery of eCommerce financial goals and trading plans for the Online Store.
- Identify, manage and optimize partnerships with relevant 3rd party platforms for both adidas & Reebok.
- Initiate and lead cross-functional projects to enhance the online customer journey and drive business growth.
- Conduct ongoing market and competitor analysis and provide strategic recommendations.
Key Relationships:
- CTC Category & Assortment Planning Teams
- Brand Activation Teams
- Buying Team
- Supply Chain Team
- Hub Teams (CX, OPS, BA)
Knowledge, Skills and Abilities:
• 5+ years of eCommerce experience in Israel. Experience in sports industry would be ideal.
• Experience managing eCommerce promotions and site operations for both official sites & 3rd party platforms
• A passion for numbers and outstanding analytical skills to drive business/ marketing results, transforming data to actionable insight and recommendations
• Well-organized, detailed minded, result oriented, problem solver, and able to manage multiple tasks
• Self-motivated, able to work independently and under pressure, as well as cooperate well with team and stakeholders to achieve company goals
• Strong spoken and written English
• Proficiency in MS Word, Excel, PowerPoint
At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.