Purpose & Overall Relevance for the Organization:

Provide administrative support to the Retail Business by providing information on retail reporting, market research, product/stock management and analysis

Key Responsibilities:

Functional

• Consolidate & Support the Retail Operations team in collating and analyzing stores sales data for routine business updates
• Perform productivity analysis to track retail space and Full-Time Equivalent (FTE) efficiencies
• Generating and updating of daily/monthly sales, KPIs and other sales data as and when required.
• Updating In-Store promotion calendar and performance
• Supporting the Manager on Ship-from-Store (SFS), Click & Collect(C&C) and other eCommerce omni channel initiatives centrally for Own Retail team
• Support Head of Operations to coordinate, organize and follow up on projects / new business initiatives led by country/SEA/APAC/global for Own Retail and channels
• Develop and track implementation of half yearly stock take schedules and quarterly corp audits. Support head of ops to compile corp audit findings and identify patterns to drive awareness
• Work with Head of Operations & cluster managers to identify improvement opportunities in operations and processes. Input and capture aligned solution and drive follow up and implementation
• Support Retail Operations on keeping store teams up to date on new SOPs (i.e., GSOP, etc.)
• Work with Finance and cluster managers to compile findings on shrinkage; capture actions; and follow up

Vendor Engagement & Management for Own Retail

• New vendor creation & submission of vendor documents into adidas system
• Execute Service Agreement renewal (including new rates / quotation) and endorsement from both vendor and adidas
• Engagement of new location service / service termination
• Responsible for Purchase Requisition creation, to perform Goods Receiving in the system upon goods or services received, to verify the invoice before submitting for payment process
• Coordinate with stores & vendor on supplies order / delivery & services
• Supporting the Manager to co-ordinate or follow-up with vendor on temporary manpower planning (quotation purpose) + extension/absorption/termination of the temporary manpower
• Raise payment request (advance payment/deposit to Landlord)

Secondary

• Provide competitors’ intelligence
• Business case analysis for assessment of new key locations
• Liaison with landlords for any campaign or marketing events for the brand
• Participate in planning & presenting monthly store team meeting
• Represent retail in store visit planning and assist Head of Operations for the store visit coordination

Knowledge, Skills and Abilities:

Competencies

• Communication with others
• Manage relationship & diversity
• Planning and Organizing
• Manage business (processes and projects)
• Analysis and resolute problem solving

Pre-requisite Knowledge / Skills

Diploma in Business Management or related field

Minimum 2 years work experience in the similar field, and have exposure in paperwork/office skills

PC literature, good oral and written communication skills in English and local languages

Strong in organizational skills, a team player with ability to work independently and on a team

Good interpersonal and communication skills and self-confident in interacting with all levels within and outside the organization