Purpose & Overall Relevance for the Organization:

Position is integral to the on-going focus on Internal Controls and Risk Managment. It aims at:

1. Developing, supporting and leading initiatives/projects focused on improving the efficiency, transparency and effectiveness of Internal Controls, Risk Management and Internal Audit across Emerging Markets processes local and regional. Responsible for working with management to identify opportunities for improvement, measure and analyze current business processes and redesign processes to meet the needs of a complex and growing business.
2. Ensuring compliance with applicable external laws and internal regulations as well as the established Group Internal Control frameworks, and Group/Market/Brand and industry best practices and policies.
3. Leading IC&PP data trends analysis by developing performance measurement frameworks (KPIs, goals, user needs, benefits) and analyses the performance of EM countries’ relevant processes and activities against these as well as adapting the approach and framework appropriately and in line with any changes.

Key Responsibilities:

• Conducting internal audit and internal control reviews across clusters on all business processes ensuring end to end completion – planning, scoping, fieldwork and reporting.
• Formulate enterprise risk management assessments and reporting across clusters prioritising risk mitigation actions and monitoring.
• Internal Controls Framework: Contribute to the definition, documentation, and testing enablement of the Internal Controls Framework across all business processes (e.g., financial reporting, order-to-cash, source-to-pay, concept-to-shelf), sales channels (wholesale, franchise, retail, e-commerce), and entity-level controls. Partner with business process owners to ensure timely updates to the framework and maintain key control definitions in risk-control matrices.
• Testing Oversight: Act as a reviewer and quality gatekeeper for ICS testing activities. Provide support and guidance to testers across markets.
• Annual Calendar Management for EM HUB: Contribute to and maintain the annual calendar of ICS events and activities. Proactively identify opportunities for updates or enhancements and anticipate future needs.
• Communications: Support the EM ICPP Director and Sr. Manager Hub of ICS in preparing timely and regular communications for the Internal Controls community, including key contacts at Market, Function, and GBS levels, as well as other assurance functions.
• Reporting: Assist the EM ICPP Director and Sr. Manager Hub of ICS in preparing regular reports on internal controls testing results, risk management reporting and remediation actions, automation progress, key initiatives, and improvement opportunities.
• Remediation Follow-Up: Drive the process for validating the closure of action plans resulting from failed internal controls tests.
• Continuous Improvement: Lead initiatives to enhance the ICS framework, methodology, cadence, communication, and overall impact - such as implementing continuous monitoring practices.
• Business Partnering: Act as a risk and controls business partner for EM-wide projects, including S/4 roll-out and E4P implementation.

Key Relationships:

• EM & Cluster IC Leads and Global Internal Controls System team members
• Internal Controls resources across ICS Community at Market, Function and Global Business Services (GBS)
• Aligned Assurance functions, including Corporate Internal Audit, Risk Management, Legal & Compliance, Information Security, etc.
• Market functions and Market contacts covering all areas of the business: Sales, Brand, Finance & TECH, Human Resources, and Operations

Knowledge, Skills and Abilities:

• Solution-oriented, adaptable, decisive, self-motivated, driven and committed team player with integrity and perseverance.
• Able to accept and meet deadlines, involving effective time management capacity and sense of priorities and agility.
• Strong analytic capabilities to manage large volume of information from various sources (interviews, data) and derive meaningful observations. Experience with internal controls, data analytics and automation extremely beneficial.
• Strong interpersonal skills combined with a high degree of customer orientation; can adapt and navigate easily within a changing environment and complex organizations, able to connect with a variety of functions, audiences, management styles, or cultures and create/foster stakeholder relationships.
• Ability to coach, guide and help develop others
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, able to think critically and bring in different perspectives.
• Comfortable to present and communicate in English effectively, both in writing and verbally.
• Agility and flexibility with working around multiple time zones
• Experience with working with multiple organizations across multiple industries

Requisite Education and Experience / Minimum Qualifications:

• University degree or other tertiary education in accounting, internal audit or internal controls, risk management
• Functional: 7-9 years professional experience at similar roles