PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store profitability by:

• Meeting or exceeding store sales and profit targets
• Managing all resources within the store to provide a leading consumer experience
• Driving the proper execution of established policies, procedures, initiatives, and directives

KEY RESPONSIBILITIES:

• Takes ownership of Store KPIs and ensures team are aware of KPIs and how they contribute to maximize sales and minimize loss
• Address identified improvement areas in the store, involving the District Manager or other Retail Back Office partners as needed
• Lead the service standards CONNECT-ENGAGE-INSPIRE by example, maximizing the amount of time spent selling and leading team members on the sales floor
• Schedule staff to properly serve consumers, drive sales and execute tasks
• Ensure the legal and financial integrity of the store
• Be a Brand advocate, ensure in-store Brand execution according to established standards and directives
• Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
• Lead the team and improve how to connect our consumers to relevant digital and omnichannel tools to provide a seamless shopping experience for Consumers   
• Manage all store operations in a systematic and efficient manner, as per established policies and procedures
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
• Ensure merchandise deliveries are processed on the same day they arrive, and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis
• Ensure cash register transactions are processed quickly and accurately, and all applicable loss prevention policies and procedures are followed
• Comply with all operational policies and procedures and ensure the store team members also comply
• Implements improvements to operations and processes contributing to the performance of the store
• Always work with a team-first mindset, fully respecting all colleagues and actively contribute to making your workplace an inclusive and welcoming environment for all
• Manage the recruitment and training of store team members
• Ensure all HR policies and procedures are adhered to
• Create a high-performance culture by leading and coaching team, setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance
• Identify and develop select strong performers with potential for growth along the Retail Field Career Ladder

Skills & Experience:

• Minimum 2 years working experience in a sports and/or fashion customer- and/or commercial-focused retail environment
• At least 1 year experience as Store Manager or at least 18 months experience in store management team  
• Excellent communication skills
• Ability to coach and develop colleagues
• Focus on processes and consumer
• Fluent Polish and English knowledge