Purpose & Overall Relevance for the Organization:

At Global Logistics, we oversee the transportation of goods from their country of origin to market distribution centres, utilizing a global network of logistics partners and service providers tailored to various product, market, and customer needs.

The Digital Process Management & Solutions team drives process excellence, manages the inbound logistics value stream and systems, simplifies operational processes, and translates strategic direction into actionable plans and balanced product strategy.

• Managing product ownership for all digital products.
• Overseeing business process ownership operationally.
• Providing change management and support for related processes and systems.

As a Manager of Product area with ownership of Inbound Logistics & Transportation products, you focus on the day-to-day management of product development activities for a specific product or set of products by developing and enhancing capabilities for transporting finished goods from the factory to the destination (DC, Customer) cost-effectively, supporting OTA performance.

You partner with Business, IT, and work with agile teams to continuously improve the product to maximize value for internal customers, defining a robust product backlog, capability expansions needed, and leading the team in developing new functionalities, adopting best practices, driving user engagement, and ensuring future readiness.

Key Responsibilities:

1. Product Backlog:

   • Prioritize and manage the product backlog to ensure alignment with business goals and customer needs.
   • Collaborate with stakeholders to gather requirements and refine backlog items.
   • Ensure the backlog is transparent, visible, and understood by all team members.

2. Functional Specification:

   • Develop and maintain detailed functional specifications to guide product development.
   • Partner with tech and design teams to translate business requirements into technical specifications.
   • Ensure specifications are comprehensive, clear, and aligned with overall product strategy.

3. Data Specification:

   • Establish and manage data specifications to ensure data integrity and consistency across systems.
   • Define data models, schemas, and standards for data management.
   • Collaborate with data engineering teams to implement and maintain data specifications.

4. System Testing (SIT, UAT):

   • Lead system integration testing (SIT) efforts to ensure product quality and performance.
   • Develop and execute test plans, test cases, and test scripts.
   • Identify and resolve issues discovered during testing, ensuring a smooth product release.
   • Support user acceptance testing (UAT) by preparing test scripts and assisting with issue resolutions.

5. Continuous Improvement for System Capability:

   • Continuously assess and identify opportunities to enhance system capabilities and performance.
   • Conduct regular reviews of system functionality and performance metrics.
   • Implement improvements based on feedback from users and stakeholders.

6. Process Automation:

   • Lead initiatives to automate processes, improving efficiency and reducing manual efforts.
   • Identify areas for automation and develop strategies to implement automated solutions.
   • Collaborate with IT and operations teams to integrate automation into existing workflows.

7. System Innovation:

   • Foster a culture of innovation, driving the development of cutting-edge solutions.
   • Stay updated on industry trends and emerging technologies.
   • Encourage creative thinking and experimentation within the team.

8. Functional Application Management:

   • Oversee the management of primary data and provide application support to ensure seamless operations.
   • Ensure applications are functioning optimally and meet business requirements.
   • Provide guidance and support to users, addressing any issues or concerns.

Key Relationships:

• GSCM/POPS business functions
• Market SCM, SCD, and adjacent teams (POPS, Finance, Wholesale/Retail/E-Com)
• GSCM/POPS Strategy & Programs
• Global IT (incl. Digital Suite Hub)
• PMO of strategic programs (T4RM, FPS)
• External consultants (as needed) and logistics service providers

Knowledge, Skills, and Abilities:

• Strong analytical skills
• Expert domain knowledge
• Basic leadership skills (a plus)
• Basic experience with enterprise platforms and technologies
• Basic understanding of IT products and capabilities
• Good communication and facilitation skills across business levels
• Ability to work in a fast-paced, multicultural environment
• Willingness to travel domestically and internationally
• Fluent in English (verbal and written)
• Excellent presentation skills

Requisite Education and Qualifications:

• University degree in business administration or related field, or equivalent experience
• 5+ years in Supply Chain/IT
• Product Owner experience in at least one area or domain
• Market experience preferred
• Experience with stakeholders at various levels