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Flagship Specialist, Originals Department (Full Time) adidas LDN Brand Flagship Store, Oxford Street

Consumer Experience Specialist 

Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!

 

WE OFFER:

  • Competitive compensation & rewards (bonuses, referral program, etc.).
  • Free uniform sets twice a year.
  • Discount on adidas products online and in all own stores.

 

EMPLOYEES APPRECIATE IN US:

  • Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
  • Career without borders: the opportunity to grow in retail, office, and distribution center.
  • Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs.
  • Modern environment with the highest retail standards and best technologies.
  • Embracing culture of diversity, equity, and inclusion.
  • Innovations to establish a new era of sport in balance with nature.

 

WE APPRECIATE IN OUR EMPLOYEES:

  • 1+ months working in a sports/fashion customer & commercial focused retail environment.
  • Knowledge of store KPIs and tools to interpret those to drive sales.
  • Ability to maintain an easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.
  • Effective customer service and sales skills.
  • Being a team player, resilience, eager to learn & curious.

YOUR ACTIVITIES:

  • To maintain a highly impactive, brand orientated consumer experience within the adidas LDN Flagship store
  • To assist in the end-to-end service experience at all consumers within the designated consumer touchpoint, supporting all elements that provide a one-of-a-kind experience for our Flagship and creators club consumers
  • To be the specialist within the designated consumer touchpoint and have a comprehensive knowledge and experience of product, features, benefits, competitors and the future marketplace to drive brand engagement, consumer centricity and Flagship KPIs
  • To aid a culture of consumer centricity within the designated consumer touchpoint

#ItStartsWithYou

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need..
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.


At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:  Flagship Specialist, Originals Department (Full Time) adidas LDN Brand Flagship Store, Oxford Street

Brand: 
Location:  London
TEAM:  Retail
State: 
Country/Region:  GB
Contract Type:  Full time
Number:  542512
Date:  Mar 20, 2026
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